heh, maybe speeds will improve...
Vivid left a lot to be desired in terms of available download speeds, being at best unreliable and at worst reliably just a little faster than 56k modem speed. And this was a backhaul problem, not a wireless connection speed issue. Customer service seemed most inclined just to deny the problem existed.
I think they had a case of too many subscribers too soon. A good problem to have, but about a year ago people seemed to be leaving in droves.
Nice idea, lets see if the new owners can resource it properly.