A number of Apple fanbois have been shut out of their iTunes store and iCloud accounts since last night as their login details fail to work as expected. Attempts to access the services are thwarted with either a 'fatal internal error occurred' message being shown or the software simply saying that the password hasn't been …
when, where, how?
My account accessed from the UK has not seen anything of this - was is locally a problem?
was is locally a problem?
I think we'd all like an answer to that....
Been said before
But all this from the company with the slogan
'It just works'
Where are you Craigness? Shouldn't you be whining about this AC's idiotic and inaccurate post?
Just for the record, "It just works" has never been used as a slogan by Apple, nor have they claimed as such. It is mentioned by Apple users and by and large that is what most end users experience, however when something does go wrong the noise from the peanut gallery is deafening.
It does need mentioning that offerings that are based online, like services such as iCloud which we understand to be running in part atop Microsoft's Azure and Amazon's AWS platforms (http://www.theregister.co.uk/2011/09/02/icloud_runs_on_microsoft_azure_and_amazon/) are prone to outside influence and could, in part or whole be responsible for any outage. So is the fail Apple's, Microsoft's Amazon's or two of the three? Guess we'll never really know. But hey, that doesn't give you grounds to troll, does it? And the up voters, as much sheep as any fruity fanboy out there...
calm down dear
before you pop something!
Just for the record...
"It just works" is present here: http://www.apple.com/iphone/icloud/
I'm sure you could find other examples if you bothered.
It Just Works
"Just for the record, "It just works" has never been used as a slogan by Apple, nor have they claimed as such."
Also here: The Mac — it just works. http://www.apple.com/science/whymac/myths.html
and here: iPAD - http://www.apple.com/ipad/business/ipad-at-work/docs/iPad_at_Work_Edit_Documents.pdf
You know, just for the record.
Still not a slogan (a byline is not the same thing) and, other than on the support forums, it only appears on the iCloud section of Apples site.
Don't you think the problem is more on the concept part ("clouding" data) than on the service provider part?
As foretold in the App of Revelations. Signs and portents, I tell ya. Steve Jobs didn't die; he was just leaving ahead of the rush.
... would apple be running their login server on windows?
That's the only explanation I can think of for a crash... I mean if it was apple hardware/software, it would be completely infullable.
Could be due to Apple's cloud platform straddling both the MS Azure and AWS
Neither of which are reporting any recent outages and the twatosphere is not filled with howling users.
So, I doubt it.
IT IS A SIGN........
The end of the world commeth.
Either that or Steve is sending a message that he's not happy with the way things are going!
Had problems this morning, but it seems to be working now.
Both UK and US accounts are working fine here
It doesn't look like the major outage that the Reg is trying to push it as.
The reg isn't trying to push it as anything. Take a look on twitter if you want to see how widespread it was.
Your reasoning is as flawed as I'd expect of a fanboi. The fact that it works now does not prove that it's worked for the last 24 hours. Anyhow I'm sure we'll get loads of fanbois telling us that it has worked all along and that everybody else is lying.
Noticed it about 4 hours ago in Australia when iTunes decided I didn't exist.
Noticed it was fixed 2 hours ago...so not a huge outage time wise, but the problem with a single appleID for iTunes, App Store, Support and iCloud pretty much hosed everything apple in the big wide world.
Meh, at least I could check that it was a server issue and see if it was fixed by failing to log on to the apple support communities, would have been nice to see a message somewhere saying there was a general problem.
So why are they described as 'fanbois' instead of 'users'? I don't own any Apple products, but that seems like an unnecessarily twattish way to write an article
Yeah, it's getting very old that one now. And I don't particularly like Apple either.
As well as fondleslab, and various other stupid terms that El Reg has hammered to death and beyond...think up some new ones guys, or just stop trying to be funny, because you really aren't. It's *boring* now. ;)
because they complained about "cultists"
I want my
Lappy and mobe back!
Think you put a I where an A should have been!
All my napster downloaded music works just fine on my pc. Funny that. *smug grin* Oh, and it was free.
All the downloaded Apple stuff worked fine as well. It just wasn't possible to download or buy new things.
"Oh, and it was free."
You mean pirated? It hasn't been stolen unless it is no longer available at the source.
"Where the Blackberry goeth, so doth the Apple Follow". - Ancient pie-maker's proverb.
One bad apple.....
....sorry, is that my coat?
The magical Apple are human! WOW, shocker eh?
Given all the pomp and circumstance surrounding all of the iCrap, I still think it's funny. Absolute control and power lead to absolute chaos when one tiny thing runs afoul.
RIM needs $$$
Wonder if they can sue Apple for blatant copying?
Logging in to iTunes....
....well, there was an app for that!
Told you so.
Anything not kept in your personal control is not really yours.
Media that has DRM that is dependent upon talking to a "validation server", is not yours.
OS installations that need "server validation" to work are not yours.
E-books that can be turned off and removed from your possession at any moment, are not yours.
A new iPod that can't be used for anything because iTunes is down, shows you that you really are not the owner of anything.
People need to see things like this as a warning of what's to come if we don't stop cloud-based services and the bad practice of allowing companies to sell us DRM equipped media.
Try to leave your children a vast collection of iTunes purchases, see how that works out for them. It's really quite novel, possessions and wealth that can't be passed on anyone, like a one-way road for money.
I had a little blip on Thursday evening which is now explained. Been connected from Satursday/Sunday for 48 hours non stop uploading iTunes Match stuff no problems...
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