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back to article 'Apple is not going to change,' new boss says

Lest fans worried otherwise, Apple's new CEO is assuring world+dog that the company won't lose its mojo under his leadership. In an email sent early Thursday and leaked to reporters in record time, Tim Cook told employees Apple would be the same juggernaut it was under the watch of outgoing CEO Steve Jobs and echoed the oft- …

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Stop

Failed before he started

Jobsy would never publish such a gushy sentimental email like that.

Come to think of it, he probably wouldn't publish any kind of email of any sort.

The silence would be deafening.

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Pint

Also,

"we're not going to change" is one of the worst messages a leader can give. Not changing means an inflexible, almost dogmatic approach to business- exactly the opposite to what Jobs did (just look at how little attention the Mac range gets compared to iPod/iPhone/iPad- or even how little the non-touch ipods get, even though those are what the business grew on for a long time).

For a guy who's taken over the company who prided themselves on their ability to Think Different, he's not doing a particularly good job of it so far!

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Re: Also, → #

As general business comment entirely agree.

However,,..This statement wasn't meant for general consumption. It was purely issued for investors/ the Stock market straight after Jobs announced his retirement

Re-assurance is the word...Business as normal

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Thumb Up

I kinda agree.

But when you hear a politician say, "I have complete faith in <insert condemned politician>", you know they are on the way out.

You only have to say it if it isn't patently true, and perhaps that is right in this case.

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SoftFox is spot on

That's exactly what this message is - messaging is all about audience.

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Hmm...

"...C.E.O. of the most innovative company in the world..."

Sorry, this Apple, right? List of Apple inventions:

iPod, iPad (both of which were not inventions as examples existed before).

List of a few DuPont inventions (very much non-exhaustive):

Lycra, Teflon, neoprene, Kevlar.

That's one example of a more innovative company. I can think of many more...

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News just in...

"Man who wants to make Apple sound uninventive only able to supply short list of Apple inventions"

I think Apple are more innovative than the market average but so are several others. In that list I'd include some of their direct competitors, such as Google and Microsoft.

If I had to think of a quality that makes Apple unique I'd be much more likely to pick uncompromising. I think that's the quality that makes their products either brilliant or worthless, depending on which side of the debate you're on.

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Apple was always

much better at marketing than technology.

Other hardware companies invented MP3 players, but only Apple invented the evangelism needed to sell the iPod as a desirable concept.

Apple's schtick is a combination of laser-guided brand management, clever attention-seeking PR, top-notch industrial design - which is rarer than it should be in tech - and simple stick-on colouring book USPs which made otherwise ordinary products stand out from me-too Japanese mass-market design, and made it possible for former CEO Jobs to end his presentations with 'and one last thing.'

The tech itself is somewhere between decent and mediocre - sometimes broken or failure prone (see iPhone 4 antenna), not infrequently poorly implented (iTunes is particularly user hostile), but often easier to use than the alternatives. (Not that that's saying much, most of the time.)

But Steve understood that more than anything else Apple is about making pretty things, love-bombing customers with an illusion of distinction and specialness, and selling access to a total experience, not just a box with a thing in it.

Tim may or may not get that.

I'm guessing not so much. But time will tell.

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12345

You still haven't got it, have you?

The Apple Marketing people may give you your buzzwords like ... innovative, magical et al. Believe them or not, just as you will; but what Apple ARE good at is taking a design or concept (often someone else's) and making it work for most folk.

Take the iPad for example ... it is NOT a full blown computer but it does what many people want. It scans the web, does email, does photos, gives a bit of fun and does a bit of music ... in other words, it does what many, many people want. And it does it well.

Take the iPod ... Sony could have had the whole music thing sorted but they didn't, Apple came along and wiped the floor with them. Why? Because they provided people with WHAT THEY WANT. Apple don't provide geeky stuff which is difficult they provide something which generally works well, does what people want and looks good.

Just look at their stores ... I can go into my local Apple Store and, if I want, check my emails, mess about with Photobooth and even check price comparisons. I can do what I WANT and not have some spotty yoof (who doesn't even know his products) tell me what to think and what to buy. Some firms are actually catching on.

Apple DO have a walled garden. Apple are control freaks wanting you to buy from them and use their products but ... and this is what you don't get ... IT WORKS for most of us. I really don't care whether it's better than the competition ... it's good enough and it works ... FOR ME!

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So close

>Other hardware companies invented MP3 players, but only Apple invented the evangelism needed to sell the iPod as a desirable concept.

Not quite, Apple worked out what message to give people, the evangelism followed from it.

Here's what was being sold before the iPod:

"MP3 player, 4Gb. Comes with software to rip your CDs. A three-minute song is approximately 3Mb (3000 bytes) when converted at 128kbps."

Here's what Apple sold:

"1,000 songs in your pocket."

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apple ceo

hum dont matter who is the new ceo weather its tom cook or anyone else cause i wont be buying any of apples products and be paying premium stuff when i can get a cheaper product that does the same thing.

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Thank you

For choosing to waste your time, and everyones time with such a useless comment.

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Re

^Irony.

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Headmaster

@DEAD4EVER

Apparently your desire to not pay for premium products extends to your education.

A less coherent mess of a post is hard to imagine.

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Anonymous Coward

Good to...

... fianaly get confirmation that Steve Jobs had no effect on Apple what so ever. After all how could he have had if everything it the same wether he is there or not.

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Gimp

Stephen Fry's view:

"I don't think there is another human being on the planet who has been more influential in the last 30 years on the way culture has developed."

"There are few more important people on the planet, and if I had said that 10 years ago you'd have thought I was completely insane."

Stephen, you're completely insane. Five minutes more of luvvy gushing (sickbag strongly advised) here:

http://www.bbc.co.uk/news/business-14661845

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Rob
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WTF?

Worst still....

.... is they have given that dribbling idiot a programme all about gadgets in which he will be telling all who watch, what, in his opinion, is some of the best gadgets invented. Expect to see it heavily endorsing Apple and Twitter cause that's all Fry knows.

And this is the reason Jobs will never fully reitre, because he can never sit down with a Stephen Fry firmly lodged up his arse.

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FAIL

Fail

Anyone in business who says "it's in our DNA" should probably ignored. Probably not the best person to have as CEO!

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Created, not bred

Presumably, in the USA, appealing to an invisible intelligent designer would be more influential than to the mechanism underlying evolution?

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Fanboi DNA

I wouldn't dismiss the DNA comment.

God knows what bizarre genetic experiments happen in 1, Infinite Loop. I, myself, had expected his Jobsness to make a keynote speech in a Davros-like wheelchair, but, alas, he sent an underling instead.

The wholesale production of Fanbois has been a terrific success and it goes to show what can be done in the field of DNA manipulation.

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Personally

I like the phrase because it conveys the meaning clearly, concisely, and effectively.

But perhaps you'd prefer language didn't evolve. áblinn nú.

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Anonymous Coward

Tim has had long enough

To learn how not to make a mess of things (Rule 1: Doing things the Steve way keeps us growing). I'm optimistic that things will continue to go very well for Apple. It's the eventual (and inevitable) post Tim period that any gushing fanboi should be worried about. Executive recruitment; that is the process of recruiting someone who will not screw up a good thing is a bloody nightmare!

Also, don't forget that Tim 's the man who turned Apple from a manufacturing company to a design/software company. We're not talking about a bland, "in the background man" here. Anyone can manufacture. You need well educated people who've been bought up to think for themselves to excel in design/innovation.

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Meh

So...

Apple isn't going to change? It's not going to stop being a litigious church of pointless consumerism hell-bent on creating a media frenzy every time they update their online catalogue, which strangely requires bringing their site down temporarily, unlike any other company which manages to update their product lines without such downtime, exaggerating every feature in every product like it's a revolution and as if they invented it, but all they did was add a gloss-style curve to everything, discontinuing products the second a new version is released, and continue to fail to interoperate, continue to keep their walled gardens and sealed un-upgradable products where something as basic as wanting to replace a battery has been relegated to fantasy?

Well... it makes them money through the endless sea of drones who buy anything they release. Why would they want to change that?

[Typed begrudgingly on a work Macbook Pro, 9 months old, 12 kernel panics and counting]

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Gimp

12 kernel panics in 9 months??

What did you DO to that poor machine??

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Perhaps...

Perhaps he took, it down from its pedestal under the soft glow of display lights and actually used it.

But, then, macs crash whenever I go near them so I know I'm not exactly impartial about their reliability.

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@Thom Brown

er, okay, well if you don't like it don't buy it

oh wait

you did.

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I can bet

He should run Apple hardware check. It almost shouts as "bad RAM".

Other hardware could be the issue, a badly coded rootkit, "virus" (note the quotes) or horribly coded 3rd party hardware kernel extension.

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jai
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He probably

installed Vista on it

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Well...

@Anonymous Coward

Not much. I use Chrome, LibreOffice, TextEdit, VLC, Finder, pgAdmin, psql, Terminal, Skype and Adium most of the time. That's pretty much it, just essentials to get work done.

@Graham Dawson

Yes, I use it entirely for work, and occasionally the odd episode of some random TV series while travelling. My much older Acer Aspire One netbook has never yet failed me and I'm more productive on it. And the kernel panics are the tip of the iceberg. The whole list of qualms is too long to go through here. Actually, maybe a blog post is called for, but considering how litigious Apple have been lately, I'd probably be hauled into court over some blasphemy law which they probably now qualify for.

@OrsonX

But I didn't buy it. As I said, it's a work machine. I actually asked to pick something cheaper and more powerful, but I didn't have a say in the decision.

@Ilgaz

The "geniuses" at the "Genius Bar" have looked at it twice, and run all manner of tests on it which took hours. No hardware issues were shown.

@jai

Fortunately there are no forms of Microsoft Windows installed anywhere within my household. Long may that be the case.

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Stop

Yeah right.

Stop using discount ram

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Dana W might be half right.

If it's tossing kernel panics so regularly then there's probably a hardware issue behind it, and it's most likely the ram. My *buntu box was panicing almost daily until I found out it had duff ram in it. Worth running memtest to see.

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re: work machine

-1

for me

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Facepalm

Truth.

Sorry I came off as a bit of an ass. But the only thing I've ever seen throw a Mac into constant Kernel panics has been ram issues.

I should have been clearer.

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FAIL

Won't Change

The supposed most innovative company in the world isn't going to change?

Good work there Tim.

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Trolling troll trolls...

Good work there Bullseyed. Anything original to add?

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Anonymous Coward

The beginning of the end

I suppose there is a loss in the sense that Steve Jobs cannot continue. He did take a lot of ideas and bring them to the consumer and created healthy competition. If it weren't for him, I think we would still be begging Nokia for their next Symbian increment, getting 1 meg of data with our contracts, staring at Windows 3.8 "tablet" with half an hour of battery life (hyperbole, yes, but you get my drift)

Apple so far has never bowed to industry peer pressure, ignoring trends like outsourcing, high-cost low-cost "mix" ratios, and other unproven numbers-driven concepts. Things unfortunately every other CEO has to yield to for their institutional shareholders (read:bankers).

As much as I despise the control freakery, the hubris they stoke now, Jobs is directly responsible for giving direction to the company, taking risks, and just believing in ideas instead of analyst reports and what shareholders cry about, or his next bonus. He has his flaws, but he has overall done more good than bad so far.

I doubt Tim Cook will not be second guessed. I wait for the dividend announcement; that, IMO, would be moment Apple becomes just another tech company, at the mercy of banker bonuses.

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"ignoring trends like outsourcing"?

The factory with all the suicides that makes the ipad or the iphone or whatever it is, is a Foxconn factory, not an Apple one - that sounds like outsourcing to me.

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Anonymous Coward

R&D outsourcing

Fair point, it was r&d I was talking about which is where other companies are falling behind on. I wasn't explicit in my comment.

Manufacturing has been commoditised now. Apple bankrolls the factories for exclusivity. Also something unique to them. There are no competitive manufacturing facilities left in the west for this kind of stuff anyway.

Also, an aside, foxconn is involved in making almost every tech product. I'm not an Apple fan, but I never understand why somehow it's a bigger sin when they are involved.

It's almost certain we all have a foxconn product at arm's length when reading this.

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Terminator

Next up TVs and games?

And if they conquer those I think the Apple robot army beckons... http://www.cmswire.com/cms/mobile/steve-jobs-steps-down-welcome-to-the-new-apple-future-012499.php

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Facepalm

Second go around with Games?

They tried video games, it was called Pippin and it failed quickly.... TVs would be just rebranded, which someone else makes, I would rather buy from the manufacturer.

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Yeah, good luck with that

So, given a refresh cycle of 6-9 years (depending on your source) for TV's how would anything built-in to a TV be up-to-date 6 years from launch?

Or do you think that i-Shinies will make people refresh every two years and throw away perfectly functioning nearly-new TV's worth £££'s?

Apple TV and associated thingies are fine as people would not mind changing a little box every now and again. But a huge, big f-off, screen? Prolly not!

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Anonymous Coward

Ahhh 12 kernel panics on a work machines

Most likely PC Windows company anti-virus or security lazy software port to OS X and complete ignoramce of UNIX architecture. Just like the good old days where running Norton software on your Mac foo bar'd your entire file system and lost all your data. Bring rubbish Windows mentality, programs, users, and laziness and lack of care or moral compass over and get what you deserve I say!

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Meh

Re: Ahhh 12 kernel panics on a work machines

It was brand new and the company didn't install anything. Windows is rarely used within the company and control over the machine is pretty much left to me, not some clueless centralised IT dept. I do know the type you mean though as I did work for such an outfit once.

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Coffee/keyboard

"we're not going to change"

that's what all new bosses say....

....before they change everything.

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Joke

So the new bloke is called Tim

That's going to disappoint anyone who was hoping for a 'Gordon' so they could finally have Flash on their iPad.

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Joke

The Onion Rulz

http://www.theonion.com/articles/new-ceo-tim-cook-im-thinking-printers,21207/

"Following the resignation of Apple founder Steve Jobs, incoming CEO Tim Cook called a meeting of shareholders and members of the press Thursday morning to announce that he envisioned printers as the company’s future. ..."

The link has the rest of the hilarity. Of course, PostScript printers today owe a great deal to the Apple of a couple decades ago.

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Mushroom

Please wait before...

... you start having a pop at Tim, he has only been in the job for only 30 seconds.

He needs at least 6 months before we throw him to the Lions & then you can take a pound of flesh. If it was my 1st day a CEO my letter to the team would read :-

Team:

Your all fucked, I've spent the money on booze & slags.... last one down the job centre is a rotten Apple!!!

Lord Lien

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You're no lord

You are Liam Byrne MP and I claim my five pounds.

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6 months

"He needs at least 6 months before we throw him to the Lions & then you can take a pound of flesh."

He *has* been in charge for 6 months; while Steve's been on sick leave. So far, I think he's done fine overseeing the launch of the iPad 2 and refreshing the MacBooks.

Now we need to see what his 'vision' is like...

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Anonymous Coward

re: 6 months

“He *has* been in charge for 6 months; while Steve's been on sick leave. So far, I think he's done fine overseeing the launch of the iPad 2 and refreshing the MacBooks.

Now we need to see what his 'vision' is like...”

Absolutely – and Cook's been in charge of day to day operations for longer. When Jobs took his first two lots of medical leave, Cook took over as CEO on a temporary basis.

Also, when Cook has been profiled, it’s usually commented that his duties as Chief Operating Officer are what would be expected of the vast majority of CEOs. Effectively, he’s been responsible for the day to day running of the company for over three years.

In terms of vision, Jobs has reportedly said he’s going to be a very hands-on chairman – so I don’t think there’s going to be much change there and my guess is that Jobs’ stepping down as CEO is largely to do with the public perception of the company. Longer term, Cook’s very much a finance and operations kinda guy, so I wonder if it’s going to be less about his vision and more to do with nurturing the creativity of those under him.

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