Will it improve their warranty support?
I spent an hour on the phone failing to convince a representative that replacing a monitor which had an S-Video input with one that hasn't was a downgrade not an upgrade. And also that the warranty should last the promised 3 years after I purchased it, the time they insisted they had documentation that I had purchased it, was 6 months before I got the credit card I bought it from.
A friend is having problems because of an operating system failure, and they won't provide re-installation media.
I think a call to trading standards is the answer for both of us.
I have stopped recommending Dell when asked.