These figures don't add up
Step 1: Getting the PC
Buy or build a PC, whichever, its still only around £300 per PC for most users PC's. (A few companies I've worked for have built their own PC's, where they can create a good spec desktop PC for less than £300).
Step 2: Buying the software needed.
Gartner quote 250 applications per PC. WTF! even programmers don't buy that many applications.
Step 3: Long term software maintenance.
"Gartner applied its updated methodology to a hypothetical organization with central IT and 2,500 desktops"
Ok 2500 PCs being maintained does cost money for support staff. But $5867 per PC with 2500 PC's WTF! (and per year!) ... that's $5867 * 2500 = $14667500 ... so $14.6M per year!
Lets assume a support engineer costs (on average) say $40k, then a company with even a small army of 25 support engineers would still only cost $1M! … Plus that's assuming 1 engineer per 100 PC's, which is much more generous than 200-400 quoted in the article as typical for a PC desktop. So say 200 PC's per engineer and pay them all double, its still only at most $1M however you look at it and very likely a lot less.
I don't see how they even come close to this figure of $5867 (and per year!)... Unless Gartner are making some very bad assessments such as assuming 250 applications across the entire company and then assuming everyone needs every application and so then ignorantly just multiplying by 2500 PC's which would be insane. But even then they would require them to have to re-buy all that every year to justify this insane figure?!
So either we are talking about outsourcing support for the PC's in which case the outsourcing support company is leaching a fortune out of the 2500 PC's per year or Gartner have messed up with their estimates.
So is this article really about the outsourcing costs? ... but then, let me guess, having a "virtualised desktop environment" is the silver bullet which will kill this mythical $14.6M per year money monster. Oh what a surprise, I didn't see that punchline coming. ;)
This whole article reads like a sales pitch for virtualization, using a straw man argument of $5867 per PC as the thing to then attack (i.e. $14.6M across 2500 PC's), when in reality it should be no where near that much for any intelligently managed company.
Perhaps a better outlet for this kind of story is websites without so many technically minded readers. ;) … try somewhere like www.gulliblemanagerswithmoneytoburn.com ... just a thought. :)