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back to article Sony’s sorry saga snowballs

A week after a humiliating public apology for the insecurity of its PlayStation Network and Qriocity service, Sony has been forced to delay the restart of its online games services. Sony, whose officials had repeatedly bowed as part of their self-abasement for the service crisis, has taken low-key approach to extending the PSN …

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Silver badge

very convenient timing

Late Friday they sneaked out an excuse - another threatened hack. A delay was then almost inevitable. If it was real they couldn't afford to relaunch without *much* more testing.

In my more cynical moments I might think they made the story up to cover not having the system fixed on time. The schedule was rather optimistic and this timing is far too convenient.

Perhaps the 1st sign they've hired someone with the balls to say no to management.

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Pint

He who laughs...

I strongly suspect that Sony is still looking for the stable door. Not easy to retrospectively apply code to a massive database and still expect it to function in a seamless manner.

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Alert

Sometimes a wakeup call is what you need

Sony has had theirs. Let's just hope that this teaches them a lesson that they won't soon forget.

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How many....

... wake up calls does it take?

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Wow

You're actually going to criticise Japanese corporations for the earthquake?

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Stop

Well...

Well considering all this cack SONY is dealing with is from the the rather renegade US arm of the corp, I think your rather xenophobic drivel should be retracted!

Note that this is the same SONY USA that released the rootkit and the main corp HQ laid into them for being so gung-ho back then, looks like SONY US should be the target of your little rant.

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Btw

Toyota's mammoth recalls were a result of compromising their usual high standards in an attempt to chase market share. If they had originally been using 'our own procedures' presumably they would have bolloxed things up sooner.

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re: toyota

http://www.lean.org/common/display/?o=1754

The death of a family and 10 million recalls because a dealer put mats from a Lexus RX into a Camry courtesy car. The wrong mats shouldn't have killed anyone, but you can' t say it was entirely down to Toyota's marketshare grab. Maybe things slipped a bit, but I think their QA processes are doing quite well, especially according to the latest numbers from a UK 3rd-party warranty provider.

Let's wait until the details come out about the Sony case. (Maybe they got someone from Her Majesty's Revenue and Customs data security team!)

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Black Helicopters

Japanese Corporate Response

Don't be silly, just review the post-earthquake/tsunami corporate evasions and confusion, aided by those of the Japanese government. Remember, in Japan, as elsewhere in Asia, "Face" trumps all....individually and corporately. Once that is accepted at face value, other, seemingly unrelated, aspects become clear. Business can then resume.

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Anonymous Coward

Sony’s sorry saga snowballs

How can a company like that expose itself to this kind of thing?

I'm a lawyer and I'll file for my own 2.5 billion class action suit tomorrow.

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@AC

Yeah....sure you are. Sure.

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Really?

Really?! the answer is sue, sue, sue... OMG... someone can hack your person computer.... have you had a loss because of this? I doubt it....be an adult and just deal with it.... OMG.. I forgot you are a lawyer... you may want to sue me now because I insulted you. This happens, if you are out for a quick buck, remind me to not have anything to do with you because we are at risk from people like you.

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Flame

"incredibly complex system"

seemingly let down by a login screen that read:

ENTER PASSWORD:

(PASSWORD HINT: THE PASSWORD IS 'SONY')

Yet Another Disappointed Sony Customer.

I hope they realise the PS3 is the last Sony item many of us will ever buy.

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Re: "last Sony item many of us will ever buy"

Believe you me, I am going out of my way to dissuade any and everyone within my sphere of influence from buying or supporting anything Sony.

And I suspect I'm not the only one.

You've got a lot of fences to mend, Sony, not just your security.

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The Playstation Fence.....

You're not allowed to put a gate in it but it has a hole big enough for next door's Rottweiller to get through.

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Anonymous Coward

Bowing in apology isn't enough

I want to see the bastards commit seppuku. That might *start* to redress their failure.

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sure

Because loosing credit cards and personal details is a crime worthy of execution.

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Anonymous Coward

@AC

I've called the hyperbole police, stay where you are, they'll be round to pick you up shortly.

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Sony will loose allot because of this!!!!

Well I for one will not be buying another Sony console and have not bought a Sony TV ever after seeing how, poor they went over the last few years compared to what they were like when I was growing up.

This is going to cost them allot more than $1 billion with all the lawsuit's etc that are no doubt coming there way, and all the free content they say they are going to give to people.

What I cannot understand though is how a company of this size have such a open network and leave all the data on a server, and not encrypt it properly it is a joke.

Maybe next time they will learn from Apple with the fact that as far as I am aware they have never gone after the guy who, originally cracked the Iphone and developed the Jailbreaking software as they are aware of this type of thing happening if they did.

Sony's money grabbing is there downfall yes they are a business but they can make money without being as stupid as they were.

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Headmaster

"Loose allot"?

Is that anything like "lose a lot"?

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Linux

Free stuff

"all the free content they say they are going to give to people."

Any chance they could give us the OtherOS option back?

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I'm going to start buying Sony...

...because after this string of fiascos they're going to be really sensitive to avoiding repeats.

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Apparently not

According to Hyperbole And A Half, an Allot is a large furry animal.

It seems that Sony have loosed their Allots. Be aware.

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Yeah ...

.... all the learning started with a rootkit right?

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Sony needs to be alert too.

The world needs more lerts.

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Oh noes..

wild allots on the loose..

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Always marry ...

... a woman (or man) who has proof of being cured of Syphilis. How the infection came about is of no concern, just that the person is now clean and ready for duty.

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Idiots.

The mind boggles ... It kinda like watching the completely mindless morons fitting 24-inch rims and extremely low profile tires on minivans, and then trying to explain why it's a good idea ... to someone who has half a clue about the physics of ride & handling ...

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Some people ...

... just never grow out of the need for the "Baby Carriage" look.

http://www.freecoloringsheets.net/view/Occasions/Baby_Carriage/

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Stop

Smoke & Mirrors?

There are rumors floating around that VISA have jumped in demanding audits etc. and that this is the real reason for the delays. Sony is simply not allowed to go back on line until the credit card companies are satisfied with security - hence the reference to 'external security experts' in Sony's last missive.

Sounds quite reasonable to me, and quite like Sony to lie... yet again.

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Anonymous Coward

PSN Still down?

Muammar Gaddafi and Kim Jong Il are going to be shitting themselves

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@AC

"I'm a lawyer and I'll file for my own 2.5 billion class action suit tomorrow"

yes, make a lot of money for not a lot of work, that's the spirit, jump on it, none of your doing, no skills required, but you'll make a lot of money.

You are exactly what is wrong with our world.

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Troll

He said lawyer not record company exec...

Hey! That works too!

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FAIL

Here we go again...

More monday moring Sony hate from the US....

Can't decide if it's still Peal Harbour, Xenophobia or just fear of superior foreign products compared to the crappy homegrown stuff they have to endure that drives their hate-fueld "news"...

Whichever one it is, it's rather pathetic, not quite as pathetic however as the Xbox warriors they have recruited in their quest.

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Wow!

You really do know everything. Why are you still here commenting with the "common folk"?

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Really Carole,

don't hide behind Anonymous Coward. Poor effort this one.

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Unhappy

Not just Sony.

Many, many years back, before the Anonyputzs had even graduated from Firewalls 101, I had a friend that "ran" a four-page website for her clan. One day she called me, completely bewildered, because someone had defaced her site. Security wasn't brilliant, but she'd never assumed that someone would actually want to attack a website which didn't even hold credit card details. A lot of gamers groups and sites grew up with the same idea, Sony amongst them by the look of it, and you have to wonder how many of the other big boys, like Steam, are actually relying on old code that may not be that secure. Steam is a worry as users often not only buy stuff, meaning Steam has their credit card details, but it also holds copious details on users systems, addresses, and gaming preferences. And it has a distribution system with hooks into the OS that could allow a hacker to install a botnet overnight to a massive number of powerful PCs, PCs with guaranteed broadband connections and probably limited security - a DDOSer's wetdream.

I bet Sony are now doing the long-overdue security review, and are realising they have a lot of tightening up and probably re-coding to get to the point where they can go back to business with a solution fit for the current level of capable if mindless vandalism as espoused by the Anonyputzs. I only hope companies like Steam and Blizzard are doing the same.

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In business ...

... it;s called "an agonizing reappraisal".

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Linux

Submit post: Sony’s sorry saga snowballs

Maybe they should just give up on the PS3. Nintendo have given away their plans, maybe it's time for Sony to throw the baby out with the bath water and put on some sex tunes. It would certainly save them much more embarrassment and then the hackers can have their PS3s back.

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Stop

People abandoning Sony?

Don't own much Sony gear personally, mainly Panasonic in our house. So is anyone ready to flog me their PS3 / BRAVIA TV / PSP for much cheapness?

No....?

I thought so... heads down children.

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Pint

You can have my 32" VEGA CRT

If you are prepared to collect. I will even give you a free beer.

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Offloaded my stuff already

Sold my almost new PSP-3000 to a local Game store. Got peanuts for it.

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Anonymous Coward

Its life (sadly)

Perhaps the OtherOS option was removed because Sony realised (too late) it could be used to hack their systems (or make it easier to test/develop/investigate). If this was the case the last thing they would want to do is point out it out. I'm not saying thats the case but just perhaps thats why it was removed and not just to annoy their customers but to try and protect them. Until we know the who/why/how of this hack, if we ever do, we will not know.

As for threatening to not by Sony's products, well that's just amusing, that implies you think any of the rest are any better, based on what evidence? They haven't been hacked? Neither had Sony until a few weeks ago.

Cancel your credit card, move on. Given the number of details stolen there is probably a small chance of you as an individual being picked for identify theft, most of the details are probably out there somewhere already anyway and more spam is hardly life threatening.

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When are you going to release ...

... the secret of cold fusion?

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@AC "It's life (sadly)"

I'm actively boycotting Sony and have been even before this security debacle.

Not because their products are shit... (The PS3 is an impressive piece of kit, some vaio lappies are incredibly well built).

rather, mainly and chiefly because ...

SONY TREAT US LIKE SHIT.

(Basically if you f@#@ around with me I take my custom elsewhere).

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Sony not worth the money!!!!

Well a PC is better for everything that the PS3 does, plays more games and with better graphic's and better controls.

Panasonic and Pioneer make better TV's and Audio equipment.

When I say I am not buying Sony products I mean it simply because I prefer to buy better stuff for half the price.

My 42" 1080p Panasonic tv gives a better picture than any of the Sony tv's that are around for nearly twice as much in price.

With Sony your paying 25% (rough estimate) of the price for the hardware and the rest is for the name.

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Unhappy

Yours may well be bigger than mine...

...but it's a bit tactless to just come and out and say it just like that.

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