There went the next cople of years worth of downtime
at 99.95% uptime 365.25 days per year, by 24 hours, about 4hours24min per year.
Looks like one of the services that smoked was Elastic beanstalk, so both north american data centers were wacked out. Nose say issues from 3:16AM to present(5:55pm).That is pushing what about 18 hours and counting? So if it all is magically working before I finish this, they should be down again until 2015?
Oh wait no, what they will tell you is that 99.95% of their systems will run 99.95% of the time. And lucky you to part of the .05% that won't run, ever.
In fairness anything that big will have a huge impact when it falls down, and it is too big and too complex not to crash.
This is where SLAs become a piece of paper, and why all SLA's are not created equal. There is a difference between the banking industry, where an operator can be fine hundreds of thousands of dollars per hour for downtime, and other industries, where they credit you a fraction of your month service charges and send you an apologetic email with no explanations(if you are lucky enough to get that...)