I'm sorry, but you sound surprised?
It's hardly surprising that they're likely either shutting down or greatly slowing operations.
Back before TiVo was available in Australia, it was considered a half-way decent PVR.
It had a cult following in the 'hacker' circles where people where buying the 2nd hand US versions and knobbling them to work in Australia.
That way, you got a nice PVR with plenty of "unofficial" support, all for a very reasonable price.
Albeit only around those who either could, or knew someone who could do the hard/software mods.
Then came the official TiVo for Australia, and everyone found it was a cut-down, featurless, overpriced abortion.
Especially in light of by that time, what was already available on the PVR market blew the TiVo out of the water in respect to value for money.