The government has abandoned plans to use a telephone-based lie detector to catch benefits fiddlers, following criticism by scientists that the technology is no more reliable than tossing a coin. Analysis of "Voice Risk Analysis" (VRA) software did not conclude it is effective, the Department of Work and Pensions said. "The …
I was optimistic and thought this was going to be a 'Government listens to scientists' shock story but no its a 'Government pays over 2million to prove bears shit in the woods' story :-(
Can these people read?
So that's £2.16m wasted that could have been saved with 15 minutes web search and one phone call to one of the universities that the government is already funding?
Oh, and if they really had to waste millions, why couldn't they just burn the cash? I'm sure most taxpayers would prefer that to seeing Capita get it!
crapita pulled a neat little scam on the gullible there, to the tune of some two million pounds. Too bad for them it got canned before anyone signed the multimegamillion for-life contracts.
you tell me: am i telling the truth?
I'm going to go out on a limb here and suggest that the last Labour government would've gone ahead anyway.
A better strategy
The best plan would be to spend exactly £0.00 on voice scanning technology, but then tell the public that you've implemented it anyway.
That depends which bluff you're trying to pull off:
a) Pretending that the software works in the hope some people may be more honest
b) Using having the software as a cover for basing investigations on tip-offs (partly shielding those giving the tip-offs)
c) Using having the software as a cover for basing investigations on profiling (shielding the council from accusations of discrimination/racism/whatever)
In case c), it's probably worth actually having the software for arse-covering in case anyone complains. In cases a) or b), turning out not to have it *could* be explained as a cunning bluff.
Though, of course, if you're not relying on it actually working, it'd be possible to buy (or pretend to buy) cheap software rather than expensive software.
"The best plan would be to spend exactly £0.00 on voice scanning technology, but then tell the public that you've implemented it anyway."
I'll bet that would work as well as dummy CCTV cameras, ie not at all.
This was clearly a dumb idea rooted not in the desire to catch more fraudulent claimants, but mainly in saving money. The fact that is was supposed to indentify high risk claimants demonstrates that the plan was to cut down on the number of claims which were investigated.
Those seem to work just as well as "working" CCTVs, only without the dubious benefit of function creep into fining littering and missing dog leashes, oh and the "occasional" govermental perving, of course. They do require a lot less gratuitous data retention though. Should be a major cost savings in backups alone. Where's the budget cutter man when you need him?
Speaking of which, I wonder how much TV licensing have spent on their TV detectors.
"At no stage did the evaluation carried out by the Department explicitly consider the effectiveness of the technological aspects of VRA."
Oh well that's OK then. Just keep commissioning systems that clearly won't work and we'll all just pay for it. Thinking ahead we could do with the following:
Bags of sparks for the grinder;
Virtual RAM for the server;
Everything else on this list http://www.messybeast.com/dragonqueen/fools-errands.htm
'Analysis of "Voice Risk Analysis" (VRA) software did not conclude it is effective, the Department of Work and Pensions said.'
Yes, but did anyone analyse the analysis fo the analysis software?
Sounds like a case of
shurely shome mishtake....
Politicians against lying? I thought that was their trade?
"Politicians against lying? I thought that was their trade?"
That's precisely why they were trying to cut out the competition.
That really is a painful amount to spend on trials of snakeoil.
How much do we lose to benefit thieves a year anyway? I want to know how long this scheme would have taken to pay for itself, taking into account the cost of the trials and projected cost of a national roll-out, taking into account how effective it was expected to be at categorising people as thief/not-thief and how many claimaints it could be administered to.
Why do I also suspect that these were not so much trials in the sense that a randomised controlled trial is a trial (i.e. able to provide actual answers on whether it worked or not) but a trial in the sense that LET'S DO A THING AND SEE SOME OTHER THING! is a trial?
2.16 million...that's about 1.5 absolutely world-class clinical trials they spent on this.
Yet another Labour technological failure
There are simply too many signal degradations over any telephone carrier system to make these detectors accurate.
Whether 'landline' or cell all systems introduce phase distortion, flutter, audio frequency changes, etc. which are readily recognisable by telephone users.
Many countries have tossed out lie detector equipment, except for the U.S.A., as most courts recognise they are not accurate and their output requires 'interpretation' which can introduce bias.
These voice stress systems use similar principles. A pathological liar will always show 'true' readings as they believe their lies.
Lie detector technology does not produce any evidence which is admissible in court in the US either. The only way it is used anywhere with any legitimacy is essentially as intimidation and/or to produce possible leads. A failed lie detector test isn't even enough (by itself) to get a warrant to search as house.
Which is nice, since a lot of insurance companies at least claim they use this technology now. They certainly were using it on a tv show which concentrated on the 'fake accident' makers. Even showed us how the voice changed when lying...
Heaven forbid it was just another way for insurers to refuse a claim...
A suggestion -
Next time they get a Voice Recognition Lie Detector demonstration model in, install it, then phone up the salesman.
If it doesn't register they are lying it's a failure.
If it does then it's not worth buying.
Mine's the one with pockets large enough to hold 2 million quid.
Not all government...
I work for a local authority, and we've used VRA for benefits claimants for years. It certainly didn't cost that much to implement!
... and the cost in human terms ?
So why is your local authority using technology that doesn't work ? If you want to know whether to investigate someone (or not) tossing a coin would seem to be as effective - and probably fairer.
How many stressed out people have had their rightful benefits delayed because of a false-positive from your system ? How many cheats have got away with it because "the computer says ok" ?
Govt. tests determine snake oil doesn't work.
OK, but you don't just walk away from it: you sue the pants off the lying crooked bastard who sold you the snake oil, and get your (or rather, OUR, since it comes from taxes) money back.
Why stop there?
Install the lie detector in every microphone in both houses and especially the party press rooms. Hand the system out to news crews.
Make sure everyone watching or listening can see the result - like a really big red light and loud buzzer on the mic.
Now that I come to think of it - implant it in all top-level politicians. Connected to a contact taser, anally installed. They may switch it of in private but any official word they say will be tested.
After all, the system works and politicians would surely never lie to the public, wouldn't they? So what do they have to fear? Pants on fire?
It's not so much signal degradation on the line that's the issue, it's the plain simple fact that telephones are bandwidth limited to approximiately 4KHz, reduced from around 20KHz for normal human hearing.
There's so much information lost , but it's not a degredation, that loss is designed in from the very start.
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