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back to article First Windows Phone 7 handsets sell out

The first Windows 7 handsets are flying out of shops faster than they can be supplied. Orange has started pre-booking for handsets, and is offering customers £20 HMV vouchers to help them cope with the wait while new stocks come in. Meanwhile, HTC and Samsung handsets are selling out as they fast as they can be shipped to the …

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Yuss!

MS have done good - I've got a Dell Venue Pro on pre-order with Clove and I just can't wait to get my mitts on it. The press are going bonkers over it, there are many people saying how it makes Android and iPhone look boring and antiquated, and what with Antennagate, the bugs in the iPhone's alarms that caused everyone to show up an hour late for work, and the one that lets people into the phone by using the emergency number feature, I think consumer interest will start to switch over to WP7, and the initial sales rush seems to back this up.

Consumers don't care about the missing bits - the copy 'n' paste, ringtones etc. They didn't stop people buying the iphone in droves, and they won't stop people switching to WP7 either. MS have a winner on their hands, it leapfrogs Google and Apple and will leave them in the dust.

There is always room for an innovator to capture a market - Apple showed that with iphone, and now MS are showing that is still as true as it was 3 years ago.

The "Grid of App icons" is dead. Long live app integration into hubs!

Go, MS! Go!

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Surely

You are getting rather over excited by something you haven't actually used yet....

(It may be good, it may not, I'll reserve judgment until I have seen one in action)

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Gates Horns

Eh?

"Consumers don't care about the missing bits - the copy 'n' paste... etc."

Funny, it was pretty damn important when the original iPhone shipped without it - four years ago - according to the anti-Apple-tards at least.

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Boffin

Boy, howdy!

Talk about contradicting yourself.

How can you "leapfrog" the competition, if you have these so-called "missing bits"? (Does that mean the phone doesn't have any balls?)

The reason why people didn't care aboutthe lack of those features on the original iPhone was because it was the best phone around. Nothin cam close. Now, Microsoft is trying to compete with Android and iOS, so there is a ton of competition around.

As for your distaste of grid app icons, we'll see how well WP7 fares when you have fufty apps installed.

Either way, I wish you good luck with your phone.

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Happy

Erm...

What makes you think I haven't used it? I've played with WP7 in an Orange store and have been tinkering with the emulator for quite some time now. Am just getting to grips with writing my first XNA game for it.

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Happy

Well...

It leapfrogs the competition due to the over-all OS implementation - the live tiles, all the info on the lock screen, the app hubs, the xbox integration, Zune Pass, Skydrive, do I have to go on?

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Hmmm

Most people don't give a shit about c'n'p, and people posting here aren't "most people". C'n'P is coming in a couple of months anyway so it's no big deal. As Mr Jobs would say. Didn't it take apple a couple of years to implement it?

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Re: Eh?

I've been using a Samsung Omnia 7 for over a week now and so far I've had no requirement to copy/paste text. Bit odd, I know, but I think the reason for it is all down to the fluidity of the interface and the instant availability of your information (for example, the way that contact data is automatically filled out for you using mail and social networking connecting, and contacts from multiple sources group together automatically and sensibly).

It's hard to explain until you've had a chance to use a WP7 phone. Totally recommend going into a phone shop and trying one - not with the intention of pointing out the lack of copy and paste at the earliest opportunity, but examining it as a device for making calls, staying in touch with people and managing personal data (plus a bit of entertainment on the side). A few friends of mine have been pleasantly surprised after playing with my phone for a bit, including a fellow programmer and devout Android supporter :)

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Happy

Points of View

Whoa, Not the Nine O'Clock News flashback there!

The Barry Took/Points of View skit. ( Substitute the word BBC. )

"Well done the BBC! Another winner!"

"I would gladly sell my house and all it's contents to help the BBC!"

Well here's the kicker...

"Well I think the BBC is a load of old crap!"

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FAIL

Played with it?

So you've played with one for a bit and "tinkered" with the emulator .... so you've not actually used the phone properly in the "wild"?

But apparently this is the best phone in the world ever and makes every other phone look antiquated.

Other posters are right - you sound like an MS shill and your number of posts on this thread would seem to support that notion

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FAIL

'Business-centric device'?!?!?

Don't make me laugh.... I've got a HD7 and despite some bugs, it is nice, but business centric it definatley ain't hence 6.5 being kept on life support.....

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Dude what movie are you in?!?

No other smartphone has such a high degree of Exchange intgration. None can match its support for SharePoint 2010. It doesn't let you create Office 2010 documents, but then neither do any other smartphones (AFAIK).

All of that sounds more business-centric than Crapple or Android.

(and no, I don't have a WP7)

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Stop

Using Cockney Slang....

Dog and Bone.

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Troll

Troll much?

You seem to be getting all doughy eyed over something that doesn't do stuff other phones have done for quite some time... But that's OK, because Microsoft don't think copy and paste is important?

Judgement reserved on this one, but I shan't be holding my breath.

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Happy

Have you heard?

C'n'P coming in first update in a couple of months, so don't cry over it.

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Shame they're buggy

Mine went back. Constantly crashing and locking up. Theres widespread marketplace problems affecting multiple handsets as well. Ho hum. Needs updating/fixing asap.

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Crashing?

Your "constant crashing and locking up" was most likely caused by faulty memory, I've not seen that kind of behaviour in a healthy phone.

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come on

Locking up!! I;ve gotit for 2 weeks now, never had to re-start or do anything. What model did you have? There might be dodgy applications, the quiz app I got wouldn'tb start up but that's not to do with the phone. The quiz app decided to work now. There are aspects from the old windows mobile I like but WP7 is an excellent experience so far.

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Re: Shame they're buggy

What make and model have you got? Samsung Omnia 7 here and I have to say it's rock solid and hasn't required restarting for the week and a bit I've had it.

I'm not doubting you, just curious to learn which handsets are having problems. A few friends are interested after seeing my phone and I'd like to direct them away from the bad handsets!

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"constantly locking up"

...you do realise that when you turn it off and turn it on again, the screen-lock activates, right?

Seriously though, I've had an HTC Mozart fro almost 2 weeks now and it has yet to suffer a single issue with the WP7 OS. It is a truly awesome phone, and while I would love it even more if it had more memory, I haven't found the 8Gb to be too restrictive (yet).

For everyone else, my thoughts on the WP7 experience so far are:

Zune Pass is truly awesome (seriously, it's as simple as: (1) plug in phone (2) find song or artist in Marketplace (3) drag & drop song, album, podcast, or entire artist's collection straight onto your phone. You get 10 songs per month to keep, and the subscription costs £7.50 per month. The same 10 songs on iTunes cost £7.90, and all you would get would be those 10 songs.) I cannot say this enough: ZUNE PASS IS THE FUTURE OF MUSIC CONSUMPTION.

Xbox live is also excellent. If you're unsure, go in-store and play a demo of "The Harvest".

I have let a bunch of my friends have a go at using it, and the worst thing anyone has said is that it is "on a par with the iPhone."

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Gates Halo

Re: Crashing?

Common in a few Win Mo phones a couple of years ago.

Like Mio.

Windows phones renowned for it actually, before there were iPhones.

It's still only WinCE, not a new OS. just a revision and a new GUI glued on top.

Like NT3.51 with Explorer Shell Preview. Except not as good OS.

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Anonymous Coward

@James Hughes 1

I love how someone down-voted your common sense, probably the same person that up-voted Jim's hyperbole.

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Flame

So...

If someone agrees with you it's "common sense" and if they don't it's "hyperbole". I'll make sure I refer to you for all my opinions from now on then. NOT

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FAIL

Hyperbole

Waxing lyrical about a product you have yet to use with 10+ posts and counting is industrial grade hyperbole Jim.

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They're good

Quite liked playing with the Mozart I got from Orange. Very nice display, fast, responsive, good camera. It's just not my iPhone, though, which is why I got £400 on eBay for it.

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they're not the only ones....

I wonder that the reporter has not picked up on the situation with the HTC7's sister handset, the Desire HD? They seem to be in short supply in Europe too - with no obvious reason being forthcoming. Is HTC struggling to fulfill ALL it's orders? its not just Win7 customers who are waiting.

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Happy

And...

It's not just HTC with the problem either, Samsung can't get enough WP7 phones out the door either.

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Flame

PR scam

Phase 1: Push your new platform to the meeja

Phase 2: Under-supply so there's a good chance stock runs out

Phase 3: Push lack of stock as if it were amazing demand

Phase 4: Slowly increase supply to meet rising demand, but ensure it still looks like the platform is mega-popular regardless of truth

Phase 5: Profit

This "story" stinks of PR bullshit as does the first comment.

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Megaphone

Actually...

...it is a genuine supply issue - various sources believe that at least in Samsung's case it is a lack of AMOLED screens.

What makes you think Microsoft are able to somehow magically prevent Samsung and HTC from shipping phones to Orange?

Apple can restrict supply because they control the manufacturing process. Microsoft just make the OS, so the same simply isn't true in this case.

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Re: PR scam

I'm having a hard time seeing this as a PR stunt... I'll tell you why!

Quite simply I think manufacturers underestimated the initial orders for WP7 devices. They expected uptake to be low because of the anti-Microsoft sentiment and the laughable launch of the Kin. Therefore they agreed initial basic orders with mobile operators, ensured they had enough stock to fulfil those first orders, and sat back waiting to see what happened.

Now I'll be the first to admit that there's going to be quite a few curious people obtaining WP7 handsets for the sake of being able to offer qualified opinions on the pros and cons of the new mobile OS. I'd be very surprised if the exceeded expectations we're witnessing are purely the result of curious individuals though.

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FAIL

No, that's what Apple do

Try reading the article -

"But what is clear is that this isn't an artificial shortage created to give the impression of popularity, attractive as that explanation might be."

The "FAIL" is for you.

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Happy

Agree...

You forgot to mention that at the beginning all MS employees will have to buy one...

So include on your strategy: Force ALL employees to buy W7 phones at launch day...

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Pint

Oldest trick in the book!

"The first Windows 7 handsets are flying out of shops faster than they can be supplied."

Underestimated demand?

Margins are so tight these days, they try not to make too many of a product just in case the worst happens and you get a warehouse full of crap you can't shift. The big advantage is that you can claim that stock has all sold out in seconds flat!

All the name brands do it, Sony, Apple, Tosh, Hitatchi, you name it.

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Thank you!

For posting a real explanation why these gadgets have launch supply issues. I'm tired of the bunk that the PR you gain from having a sellout product is worth more than actually selling your widget to a consumer before they decide to buy somebody else's widget.

A customer who walks out of the store disappointed because he couldn't buy your product is a lost opportunity, not a PR coup. The next time that customer walks into the store, he might not have the money for your product, he may have decided he'd rather have a competing product, or he might decide he has no use for it in the first place. You've got to strike while the iron is hot.

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Only two phones available?

> HTC seems to be having some software problems with its pair of Windows Phone 7 handsets

That's why there's a shortage, I'm not surprised they sold their two handsets even with software problems. I'm sure that they could sell a few more than that to Microsoft employees, etc.

The iPhone sold in hundreds of thousands at launch, even when it was overpriced.

BTW, if the WinDog7 software turns out to be a, well, dog, can one just install Android?

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OK....

"The iphone sold in hundreds of thousands at launch"

OK. 80,000 WP7 phones have been sold in Germany since launch. In just a few days. In just one country. Go figure.

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"Only two phones available?"

Err.. in the UK alone, HTC provides 3 phones - the Mozart (Orange) the HD7 (O2) and the Trophy (Vodafone). In the US, there's also the Surround (not sure about the carrier). So that's at least 3, potentially 4 HTC WP7 phones if they bring the Surround over here. And then there's Samsung, Dell, Acer etc. who are bringing their phones to the party too...

As for calling the software a dog, have you even tried using it? ZunePass alone makes Android look old and tired. Your post really just makes you look like an ill-informed hater.

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WTF?

Gawd blimey guvnor...

Or a Cockney using the parlance of London: dog & bone = phone. Happens to fit the moment as "Windows Phone 7" trips off the tongue about as elegantly as a kebab hits the pavement on a Saturday night.

Why would I want to use the software? I don't do Facebook, think twatter is a bore and I've as much motivation to use WinDog as I have to downgrade my iPhone 4 from version 4.1 to 1.0.

You MS philes really are a sensitive bunch aren't you.

BTW how does WinDog work with YouTube? Can it render H.264 video in the browser?

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Coat

@ Wibble

Wibble, the trouble is, you're so convinced of your own rightness that you're not prepared to let little things like the facts get in your way (I note that you were wrong about the number of available phones, not that you acknowledge that fact, of course...). Instead, you childishly make up insulting names for products you dislike. Way to set an example.

Now I'm not going to just slate your choice of the iPhone 4. I've used one, it's not bad, but it has drawbacks. In my opinion, the following are particularly relevant:

- The first massive advantage of WP7 over iOS is that you get your choice of hardware. For example, the iPhone 4 had a 5Mpg LED flash camera (i.e. the bare minimum) whereas the HTC Mozart has 8Mpg Xnenon flash. You will probably say you don't care, but the point is, you don't get a choice with iOS - you just get whatever his Jobsness decides to give you. Alternatively, if you want a physical keyboard, there are WP7 phones with those - but on iOS? Not a chance. If you want a bigger screen, WP7 goes up to the HD7's massive 4.3" - but on iOS? "Thou shalt take thine 3.5" and thou shalt be thankful for it! So sayeth the Jobs." In your other posts on this article, you rant about things that are missing from WP7, but the above choices are all missing from iOS - hypocrite much?

- The second massive advantage of WP7 is Zune Pass. I *really* cannot stress this enough. With iTunes, I could listen to a preview of the song I wanted, but it wouldn't really leave me with a feeling for how the album sounded all together. For that information I would have to pay iTunes so that I could listen to the whole album - which is pretty much a gamble. With Zune Pass, I pay £7.50 per month (and I get to keep 10 DRM-free songs a month - which would cost £7.90 on iTunes for those same 10 songs) and it's this simple:

1) Plug the phone into my computer;

2) Open the Zune software and browse the Marketplace;

3) Drag and drop any music I want onto the phone (songs, albums, podcasts, whatever) onto the phone & it plays flawlessly and costs nothing extra.

If I download 20 albums, and only 5 turn out to be any good, that's no problem - it didn't cost me anything, and I can simply delete the 15 I don't like and download another 20 albums, to see what they're like. And so on. This is the future of music consumption, and iTunes simply doesn't offer anything that even vaguely competes.

- I could go on about the joys of Sharepoint, proper Exchange integration, Xbox Live and the usefulness of dynamic tiles, but I get the distinct impression that you would probably ignore all of those advanatages as well, in order to maintain your myopic world view

Mine's the one with the manual in the pocket 'cos, you know, I actually like to check my facts sometimes...

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Happy

Here we go round the goldfish bowl, the goldfish bowl...

I'm enjoying, nay relishing, no I'm "really excited" that Microsoft have eaten crow pie and finally come up with something that will be a worthy opponent in the forthcoming great SmartPhone wars. This is a genuinely good thing. It'll even improve Apple and Google's products.

What can't be denied is that Microsoft has released something that's truly a version one product when the competition are on their 4th major version (iOS), or second major version (Android - or is it the third?). Microsoft have an enormous chasm to bridge, and given their recent lack of innovation their biggest challenges are internal.

That said, I'm sure there's some good things about WinDog (I like that name, so I'm going to use it from now on). But you have to accept that there's a shed load of rubbish things about it. Having read some of the better reviews -- that's the ones that aren't paid for by Microsoft's PR department or written by barking MS fanboi shills. They all say there's a load of issues, as is quite reasonable given it's only just been released. Give it three more years...

Zune maketplace - only £90/year. Oh do leave it out. I've never bought a single track from iTunes, so what would I want with another DRM infested shop. I buy CDs and rip them. Or I buy tracks directly from the artist.

You didn't mention Office on WinDog. Wot a larf that would be to edit a document using a microscope. Still, at least it's not wrapped up in a ribbon. But in any case, Microsoft always add Office to their DogOS's. I've a 10+ year old HP Journada running Whince with Office. I never used Office cos it was crap then and nothing's changed since. Of course, if it were ported to an iPad with a decent screen size, that would be an entirely different story...

Sharepoint: snake oil. I once attended a 4 day introduction to Sharepoint course. I walked away with the feeling I'd wasted 4 days of my life staring in a marketeer's porn flick.

The fact is I, in common with absolutely loads of other IT *professionals*, have turned our backs on Microsoft. They make shoddy products, have the morals of a stoat, milk their cash cow markets dry; I'm tired of being lied to and Microsoft wasting my and my client's time and money. I'm thinking of IE primarily, but years of shoddy Wince phones, unreliable Office products and >100,000++ viruses tend to be rather significant factors.

For years I observed Microsoft release a product, pretty much any product, saying it's "the best", "they're really excited", etc. and that the previous product wasn't much use, certainly compared with the current release. Look at Office 2011, or Vista, or Exchange. When you've swum around the goldfish bowl a few times you recognise the same old rubbish and that it's really good to skip a few releases. I'm sure you'll grow to recognise it eventually.

So what makes you so happy about WinDog? Do you work for them or something?

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working for me

I've had a HTC trophy for a week and it’s been stable and a joy to use. Exchange intergration is very good as you'd expect from a MS handset, much better than WM6.5.

All good so far...

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Orange phones selling well

Finally got my HTC Mozart from Orange. The rep at the Orange store (Trafford Centre) mentioned that they were selling really well! And he was surprised that Microsoft would do so well!!! Anyway, the phone is very good, it's extremely responsive, more so than my 3GS, but would have liked this model on O2, but Orange isn't too bad!

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Hi, Steve!

Is that you, Jim?

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Yeah!

Yeah, because everyone who is liking WP7 has to be Steve Ballmer, obviously....

Come on, you MS haters can do way better than that, do try harder.

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Troll

El Reg has been taken over.

Wow, the MS shills are out in force today.

The comments section reads like no other Reg comments section I've seen before. Very bizarre.

The WinPho7 looks nice enough, but not exactly the breakthrough device the slavering hordes (well, Jim and a couple of others) on here would suggest.

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Badgers

Keep Pantyhose On Everyone

Dunno, I'm willing to take the comments at face value as being from folk who have bought their phones and are pleased with them, especially since 99.999% of them are from one person (sorry Jim only kidding).

Very much doubt it's down to MS shills though. Blinkered enthusiasts I would perhaps accept, but only if I'd tried WP7 for myself and knew it to be a rancid pile of festering cack, which I haven't, and the reviews don't seem to suggest that either.

Seems fairly simple - a good proportion of folk actually like WP7.

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FAIL

hmmm...

Nice use of the troll icon. Anyone notice how any post that's not rabidly anti-MS gets down-voted?

At 12:43 GMT, Jim Coleman simply posted that he hadn't experienced a crash on his WP7 phone and 4 people down-voted his comment. Seriously, El Reg readers, what gives? Do you just really hate Jim? Do you WANT phone operating systems to crash?

Even if you're a fanboi/fandroid, you surely see it as a good thing that MS is bringing some competition to the market, to spur your supplier of choice into offering a better device? (Well, maybe not... Some of you are probably just haters).

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Anonymous Coward

Over-excitement...

...could be due to the amount of people desperate to flee the iPhone & Android control-freakery (jumping out of the proverbial pan?)

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Boffin

one reason to downvote Jim

"At 12:43 GMT, Jim Coleman simply posted that he hadn't experienced a crash on his WP7 phone and 4 people down-voted his comment. Seriously, El Reg readers, what gives? Do you just really hate Jim? Do you WANT phone operating systems to crash?"

Jim has a phone on pre-order and does not have one.

So downvoting is probably in order.

Jim is a fan - no better or worse than Apple fanboys, but MS have paid for astroturfing/shilling before so any fanboy posting is always a bit suspect. Apple fans posting.. that is another story as Apple probably haven't paid them...

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Gates Halo

Puzzling me a lot

It's not possible that M$ have actually done it right this time? after all, I've even heard good things about win7.

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