back to article Misfiring Kaspersky update reduces servers to a crawl

An update to Kaspersky Labs' enterprise anti-virus software inadvertently slowed Windows servers to a crawl, the Russian net security firm has admitted. Kaspersky has pulled the misfiring update and promised a review of its testing procedures to determine why the potential problem was not spotted prior to the release of the …

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Grenade

But were any servers infected by viruses while this "feature" was running?

Maybe they are looking for a new marketing tagline?

"Our software will make you systems so unusable not even virii will touch them...."

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FAIL

KFail

The funny thing is their users found a way to sort out the problem by manually reverting signatures and there is still no word form Kaspersky support... Ugh.

http://forum.kaspersky.com/index.php?s=c1147850a4b1dc8485ed545c80d72ce9&showtopic=189884&st=20

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Anonymous Coward

What's funny about that?

What's funny about rolling back the sinatures? That's standard practice for a bad signature.

If you don't have the rollback procedure memorized, you haven't been deploying signature updates for too long.

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Grenade

it's not a problem

Jackie Chan will fix it : http://www.youtube.com/watch?v=iHEFmg1Cr0Q

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FAIL

nothing new to see here

kaspersky

sophos

symantec

mcafee

spot a running theme here? yup. multi thousand <currency> corporate subscription contracts have lead us to the final inevitable goal of garbage software produced buy the lowest bidder for maximum shareholder profit.

i don't think there is an admin, or tech alive that hasn't cursed any or all of these names repeatedly at some point. its more trouble to install their software than to metaphoricly bend over and pull your cheeks apart on an unprotected net connection.

multi million dollar powered fail.

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Grenade

Customers should look on the bright side

They could have McCrappee on their servers and have the performance hit as a design feature instead of a short term bug....

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Gold badge
Happy

@The Cube

Or Symantec.

I remember laughing like a drain when the pre-launch debate was going on over whether an AMD Phenom X3 was / was not going to be an X4 with a core switched off.

Some wag chimed in with an X3 being an X4 with Norton Internet Security loaded......

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Silver badge

"Windows servers" and "secure"?

Keep telling yourself that ... but no matter how many times you repeat it, it isn't going to be true. This will be true no matter how many anti-malware programs you have running in the background.

Which brings up the issue of "speed" ...

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Bronze badge

Response

Looking at this article it strikes me that Kaspersky at least responded to the performance problem fairly quickly. It would be nice if MS did the same thing for Windows, which not only inadvertently slows Windows servers to a crawl, but does the same thing for the desktop.

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Kaspersky

Despite of the bad rapport from media Kaspersky still good in the heart of its users

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