Goes to show
It is no surprise to me that this happened to so many and as long as it did.
In the U.S., we get these "mystery fees" on any phone product whether it be lan line or mobile. The phone companies can't even explain them when ask what they are, but refuse to remove them.
That's sad when you pay for something and you don't even know what it is and have no way of not paying it.
I guarantee many companies have been in meetings and watching this with a microscope because they could be next.