Microsoft will once again overhaul its error-prone volume licensing website in November, following months of glitches with the portal since Redmond relaunched it late last year. The company’s global partner boss Eric Ligman confirmed in a blog post today that Microsoft would tweak the service, after customers continued to …
He is be good at communicate
tweak: O.E. twiccian "to pluck,".
As in "Pluck off with your whiny complaints, there's nowt wrong with our site. That's why we're 'tweaking' it, rather than 'fixing' it. It ain't broke, see. iPHONE 4!!!!!11! "
how useful Access databases are, aren't they.
I just can't believe three things about this whole sorry affair:
1) How can Microsoft not be bleeding customers, when they make it so difficult to get licenses? I mean, what other company could have a commerce site that fails constantly and not lose lots of customers over it?
2) Why didn't they revert to the old site if the new one was broken?
3) How could they have not fixed this by now, and in fact not be planning to work on it until November, almost a year after they rolled out the broken site?
Oh, and of course there's 4) How does Microsoft expect people to look to them for software to run important sites, when Microsoft cannot run what should be their most important site?
It's not just the site, Microsoft...
Your whole damned volume licensing program is broken. Why not take it all back to the drawing board and come up with one that doesn't suck, doesn't penalise people who purchase legitimate software, takes into account things like the regular use of Ghost, Virtual Machines, spare hardware and other similar normal elements of a modern IT environment whilst not asking for the souls of virgins every year in exchange.
Oh, and if you made the whole VLK program less stupidly complicated, you wouldn't need a great big and complicated bloody website. Greedy gits…
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