Vodafone tells us it will honour its warranty on Galaxy S handsets updated with firmware from Samsung, despite saying the opposite last week. Users running Samsung's desktop synchronisation software were offered the upgrade, to version "JM1", but those who took up the offer were later told through the Vodafone forum that they …
We spoke to our lawyers and they said we ain't got a leg to stand on if we try and enforce this, so lets try and spin this into some positive PR.
Don't you mean "We didn't learn from screwing the HTC desire folk."
We spoke to the accountants, and it appears that the stock level of Galaxy S phones, as well as other HTC manufactured smartphones, in our shops and online store is exactly the same as it was as soon as we stated that this update would invalidate your warranty. Please, please come buy our phones again. We're really sorry.
So if you have the Vodafone software
You don't get offered the new software, you are stuck with the old software until Vodafone get around to making their "special" version of the software in a week or two (more like 3 or 4, or maybe 8).
...which contains random useless vodafone branded apps that can't be removed...
What's the betting...
... they read all the reader comments pointing out the inadmissibility of their previous announcement under sales law?
certainly one of the nicer things...
...about having an iPhone is the complete lack of carrier branding (aka fucking up)
are you pissed??!!
Just having an iPhone means it's fucked up by default!
It is not the carrier doing the shafting here...
Nicer about the iPhone?
My Orange-supplied Desire has no branding whatsoever past the stock HTC stuff.
Fail troll has failed.
Get the message!
Dear arsehats at Vodafone.
This is the new model. The hardware and OS are one thing, your beloved "enhancements" are just "apps" in the new world. You need to update/push/sell these seperately.
Top tip: You might want to either make a bit of effort to ensure they're worth having or just give up and sack the team that does this to save costs.
It's called "consumer choice", you're just selling a pipe of bits these days. Suck it up!
Just root the thing, and have none of the branded stuff :D if it goes wrong then they almost certainly are not going to check the rom version on a dead phone.
Speaking from experience...
Yes they will. If the bootloader is in any way modified, they can tell just by loading it to recovery mode.
Damage which results in the phone not being able to power on at all (water, physical) wouldn't be a warranty covered issue anyway. You'd claim on insurance for that.
totally off topic.....
.....but when is this hateful EA sponsorship and skin going to end. I refuse to read any articles until it disappears - surely the Reg doesn't need the money this bad?
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