back to article Apple coughs to iPhone 3G IOS 4 upgrade problems

iPhone 3G users who've upgraded to iOS 4 are discovering that the roaming switch isn't working any more, for those on O2's network at least. Apple's new OS isn't running as smoothly as intended; users report the upgrade causes slow-downs and freezes, not to mention draining the battery and running up unexpected roaming bills, …

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Arse!

My 3G post upgrade is a pig. Freezes, crashes during phonecalls, menu's take an age to open and close - everything is in slowmo. It's a brick in most respects. Probably a ruse to get you to upgrade to the iPhone 4 - no thanks.

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Jobs Horns

Force kill apps

Force killing safari and mail when not using them helps a lot, it's a memory thing (while in the app hold power till the swipe screen comes on, then hold the home button till you are back to the menu). Still crap though, and I agree feels like it's a deliberate thing.

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Jobs Halo

This works for me.

In order to force the iOS to rebuild (a step that seems to optimize a variety of things), you have to press and hold the Sleep/Wake button along with the Home button for about ten seconds, which will kill the phone and initiate a reboot.

When it turns back on, it will take a while to boot. It spent more than four minutes on the Apple logo startup screen before I was returned to the Home screen.

Anyway, this method made my 3G much more tolerable than before. when you 'kill' the phone, it will flash and go black but don't be alarmed. Once it comes back around, you'll notice a difference. It may display some slight hesitations now and again but it's much better than before.

Also disable Spotlight (Settings/ General/ Home Button/ Spotlight) searches, turn search indexing off for as many items as possible.

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Go

Try...

Holding down both the sleep and home buttons until the device powers down - then restart - TWICE. I did that on mine and its pretty much back to normal - having sucked big time before. Good luck.

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WTF?

HAHAHA

Now that apple has become more popular they are doing the same thing as microsoft did. releasing stuff that doesnt work. well thats what i have seen over the last few months. Iphone 4(Grip of Death) , ipad(overheats in a few hours and turns off) and now new phone OS that erm doesnt work properly....

atleast windows 7 worked :P

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Bronze badge

exactly what i thought

but it has always being like this with mac products.

e.g. original ipods etc, battery only lasting 4 hours with advertised 8 etc etc ....

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Grenade

Windows 7 doesn't work

Actually I'm using Windows 7 and it doesn't work. Try copying a directory to a Windows Server across the network. Hours for a copy that would've taken just a few minutes in XP.

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Rob
Boffin

Are you on WiFi?

If so you might want to adjust your MTU value from 1500 to 1492, combination of Win7 and WiFi can in some instances make the WiFi bork at max value of 1500, I've changed a few machines to 1492 (or there abouts) and it's speeded up read and write speeds across a WiFi network. Other factors can cause grief but that all depends on your network setup.

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Anonymous Coward

RE: Windows 7 doesn't work

^^ your title said it all.

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Bronze badge

Re

I don't think that Apple is just now suddenly releasing bad hardware. There is always a X% fail rate on tech gear. When Apple had a whole 100-200 customers, the number of fails was low, because their customer count was low.

Now with 3 million customers, that X% is a lot more people, all of which are complaining.

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Anonymous Coward

hahahahahahahahaha

hahahahahahahaha is Apple related to Toyota?

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To be fair

Recent analysis shows that the accelerator problem could have occurred mostly due to driver error:

http://www.egmcartech.com/2010/07/13/breaking-data-says-toyota-recalls-could-have-been-due-to-driver-error/

http://online.wsj.com/article/SB10001424052748703834604575364871534435744.html?mod=WSJ_business_LeadStoryCollection

This is not to say there were no flaws, but that their guilt and intentions were perhaps grossly misrepresented. Once again this shows that mass-hysteria, and a gullible media fond of reading Internet blogs, are a recipe for misinformation and exaggeration.

-dZ.

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Megaphone

Oh yes, not a design problem....

you're using it wrong. Steve-san.

Um, right. So then at what point do we start to wonder if the 'rash' of "you're doing it wrong" has some link to the Toyota models' design? Or do we all tut-tut at Toyota's lose-lose future - either admit bad designs or more-clueless customers?

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Joke

Just don't go on holiday

Not that big of a deal!

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Silver badge
Go

Of course go on holiday...

Just holiday at home

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Joke

from : steve@apple.com

To, -Sucker- um... User

Your probably setting it wrong, you need to press the roaming switch with your finger about 3 px above the top of the "N" in "ON".

Jeez it's not difficult.

From

the office of your supreme leader...

err... I mean Steve.

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Its dog slow...

on my 3G, but battery life seems better and it's not overheated or caught fire yet

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Seems variable

My 3Gs has been fine - on the other hand two close friends have had theirs turn to bricks during the upgrade and have to do a full reset. There do seem to be some rough edges to the OS.

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Jobs Horns

3G performance

My 3G feels very sluggish and swiping through the home screens looks very jerky. Oddly though, my un-upgraded 1st gen iPod Touch loads web pages at exactly the same speed as the 3G, so while the OS seems slower, I don't think it's affecting app performance much (that said, Safari on my 3G/iTouch is unbelievably slow anyway).

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Joke

title

Has it got to the point where you're happy when things don't go wrong, as opposed to miffed when things do go wrong?

Steve's plan is genius!!

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Anonymous Coward

Partially agree.

My old 3G has been fine, including performance. My wife's 3G is noticeably slower though.

The roaming issue is true - even with 'roaming' off, when I went abroad recently, I got a facebook notification as soon as I switched off airplane mode - fortunately caught it quick enough to switch off packet data. Pity the non-techies out there who wouldn't know how to do this though. I tend to think things will get interesting when the network providers get hit with complaints from users when the big bills come in.....

As for the 4G, I like mine. Had no problems with call drops etc., but I'll have my free case anyway, thanks.

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Coat

Remember

it is not a bug but a feature!

Mines the one with bugs in the pocket.

Bet seriously, paying £499 and ending up with problems? FAIL

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Stop

Fine here on Voda

My 3GS on iOS4.01 worked just fine in France - data roaming went on and off in sync with the switch.

OT: It must be all very funny for our friend @Obviously! but independent customer sat scores are still placing Toyota very strongly for quality & reliability. But hey, never let data get in the way of a good scandal stirred by vested interests, eh?

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FAIL

LEARN TO READ.

Article is about 3G NOT 3GS.

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Jobs Horns

iOS 4 on my iPhone 3G

My iPhone 3G has been horribly slow since the upgrade, and I've also had dreadful battery life. Not only that but it corrupted all my photos and all my music so I had to sync all those again from scratch. Also, apps crash a lot more frequently.

And all that just so I could group apps into folders. What a joke.

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S=snail

My 3GS is really sluggish since the 4.0 upgrade with regular freezes of a few seconds where it is completely unresponsive... most annoying, but slightly gratifying to know I'm not alone.

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Stop

RE: S=snail

"My 3GS is really sluggish since the 4.0 upgrade with regular freezes of a few seconds where it is completely unresponsive... most annoying, but slightly gratifying to know I'm not alone."

You *ARE* alone.

The article was about the 3G, not the 3GS. No-one else has reported any problems with that one.

(and mine works fine ;)

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Happy

Brilliant!

Just when antennagate gets old, Steve Jobs feels our plight and gives us another one to nip at =]

Well he must do it on purpose since he can't do anything wrong.

They say Jobs wasn't born, he just existed (and his mother is a liar)

They say he has no need for food or money since he is immortal

And that his word is law

The book of Jobs, Fanboy chapter 2, verses 4,5+6

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Alert

stop bloody moaning, works fine

i have an iPhone 3G and an iPhone 4, both of which are running iOS 4. i upgraded my 3G and encountered no problems whatsoever during the upgrade. since the upgrade i, (ok, actually my bird - i've given her my old phone) have encountered no problems whatsoever.

i am now using my iPhone 4 every day. i have had no problems with either signal strength, dropped calls, proximity sensor or OS problems.

both phones are incredibly good and work very well indeed. i have used other smartphones (most notably Nokia N97 and Blackberry Storm) and they are shit in comparison with the iPhone.

i believe the appropriate term is:

"haters gonna hate".

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(Written by Reg staff) Gold badge

Re: stop bloody moaning, works fine

Hmm - I am pleased for you that your phone is tickety boo.

But surely iPhone owners who now find their phones working less well than before are not "haters".

They simply want their phones to work as well as they did before the upgrade.

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Capital.

I'm glad you're happy but clearly not everyone is - and these are people who have bought iPhones so presumably if they are haters at all it's born from experience not prejudice.

-

Admirable lack of ego in making sure the companies and products got their CAPS even though your own are neglected.

Or is it just that the iDevotion is too strong?

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@Drewc

You are obviously right in that. However, you must admit that the majority of posters in El Reg's comments forum griping and complaining about all the iPhone problems do not even own the phone (as most have admitted) and do so out of mere spite.

*Those haters* gotta hate.

-dZ.

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Interesting

I don't doubt that you have no issues with the iPhone 4 because I've played with many without issues, but to claim that you have no issues with the iPhone 3g is simply just ignorant. The phone runs a lot slower (about 50%) than before the upgrade and it is very noticeable. You can't pretend it doesn't exist.

I haven't seen some of the issues others claim such as dropping calls and so forth. Apps crashing would be down to the fact that they've not been updated to ios4 by the author. There were significant changes made in iOS4 and if the author does not recompile the app and was trying certain things, you'll have issues. I had to change some of the code in all of my apps because they were crashing.

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FAIL

@DZ-Jay

You might have a point that the Apple iPhone 4 has attracted some negative comments from people who don't own one, however up until your post here everyone who said they had an issue with the OS update ACTUALLY HAVE AN iPHONE!

So in this instance, you are guilty of dragging the other iPhone 4 issues into the thread. Everyone who has commented negatively here owns an iPhone, has had an issue with the update, and has a right to moan.

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Stop

RE: @DZ-Jay

"ou might have a point that the Apple iPhone 4 has attracted some negative comments from people who don't own one, however up until your post here everyone who said they had an issue with the OS update ACTUALLY HAVE AN iPHONE!"

3 owners out of about 50 posts.

One dissed the other 47 posters as being haters.

I think he was quite right - they don't own an iPhone and are just slagging it off because they have nothing better to do with their pointless lives....

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Stop

RE: Re: stop bloody moaning, works fine

"But surely iPhone owners who now find their phones working less well than before are not "haters"."

No. They're not the ones making all the posts on this article though, are they??

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Jobs Horns

I'm running out of fingers and toes ...

on which to count the defects in Lemon 4.

Time for another sermon, Jobs. I guess Apple has skipped all quality control and testing now AND they have two cell base stations in their backyard (guarantees 5-bar reception).

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Slow mo...

My 3G post upgrade is extermely slow, apps take an age to start, good luck to you if you need a map in a hurry! Upgrade to 4.0.1 seems to have made a small difference and it doesn't consume battery quite as much, but its still a dog.

I know of several people who have downgraded. Did they not test this stuff?

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Practically unusable

I haven't tried the 4.01 update (on my 3G), but 4.0 was practically unusable. I'd type a full sentence before it showed on the screen, have to wait 5+ seconds for a page to respond to panning, etc. It was so thoroughly aggravating that I wanted chuck the device into the nearest body of water. *Surely* the testing team noticed this. But, as anyone in software knows, marketing decisions can trump developer concerns.

I downgraded to 3.1.2 last week. From time to time I still get excited that my phone is functional again..! It was worth the headache. iOS4 brings new meaning to "iPhone killer."

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USB connection no longer works after Iphone OS 4.0 upgrade

Big problems with the Renault cars and USB connections on OS4.

http://www.renault.co.uk/Community/my_renault/f/12/t/1174.aspx

P.

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Anonymous Coward

Imagine the Steve response....

Something like 'Scrap the cheese-eating-surrender-monkey manufactured car then'.

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Still idiots interested in buying 3G's

My partner upgraded her 3G to 4.01 - it was CRAP. Managed to sell it on eBay for £190.

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Jobs Horns

bravo apple

carry on ive got plenty of popcorn

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Apple; the new Microsoft

Dear Steve,

Welcome to the real world.

Regards,

Bill

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Anonymous Coward

Workaround?

Have read that going into Settings->General->Spotlight Search then removing the ticks in all of the search type items helps quite a lot. (Assuming you don't use the Spotlight search to search through your emails etc.) Am guessing it's to do with the indexing running in the background?

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Headmaster

Almost

Or Settings -> General -> Home button -> Spotlight search for those with a 3G.

I'm not sure it has made any difference, though.

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Unhappy

Ouch!

I feel kind of sorry for Steve Jobs. He obviously loves his company and just recently they've managed to screw almost everything up. Poor guy.

I wonder if anything has changed at Apple at all as it's almost like the entire QA staff have taken a holiday.

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Silver badge
FAIL

Jobsian Love

I can't help thinking that love has very little place in the running of a company. Perhaps he needs to set an example to his senior management, grasp the nettle, admit some reality into his life, and start fixing problems. Rather than his apparent messiah-complex method of refusing to admit any other view than his own can exist, and expecting everyone to accept every word he says as Gospel Truth.

He did an excellent job of turning the company around, but I think he needs to spend a bit more time pondering on the attributes needed to run a successful company, as opposed to those needed to build up an underdog to a successful position.

From an IT perspective, the one and only advantage Apple have in the market is complete control over the entire computing stack, theoretically allowing a much, much better quality in their products. I say theoretically, because this seems to be slipping. The dog's breakfast they apparently made of iOS v4 for older devices seems to me to imply that they have no understanding of how this is their competitive advantage over everyone else.

GJC

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Happy

Mines OK

I did the upgrade with no issues. Battery life seems unchanged at just over a day. Apps still work. Phone still works. Music player still works. Photo album still works. Syncs OK.

Not much to say really other than compared to the Nokia N95 that it replaced, it's on balance a better phone/PDA/music player with an inferior camera.

It just works :-)

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Boffin

So basically...

...the OS "upgrade" did not change, let alone improve, anything on the phone. Why bother?

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