Non-technical, huh?
“It's important to have these tools that non-technical people can use to try and dumb down that knee-jerk reaction to miss-point fingers” said Parker.
It's non-technical people (and non-technical people _pretending_ to be technical people, and non-technical people _deluding themselves_ that they are technical people) who are making knee-jerk reactions, or advising people in power to do so.
Complicated things are complicated.
That's why we have (truly) technical people.
My firewall logs showed a host port-scanning my workstation. The IP address of that host is allocated to an ISP in China. Does that mean The Yellow Peril is sponsoring a cracking attempt on my workstation?
Who knows? It could be a bored Chinese script kiddie. It could be that the host which was port-scanning me was itself hijacked by some malware ("Click Here to See Free Big-Busted Blonde Babes!"), allowing it to be remote-controlled by someone in Eastern Parmistan, in Australia, or even in the Good Ol' U.S. of A.
Any tools that "non-technical" people can use, as Parker is calling for, will by necessity be limited, make (possibly-incorrect) assumptions, and lead to further "miss-pointing".
No tool can ever be idiot- or ignorance-proof.
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Newbie: "Space Shuttle AI, blast off and take me to the moon's surface as quickly as possible!"
AI: "I have multiple options for you to consider--"
Newbie: "Don't give me options, just do it, do it now, and get me there as fast as you can! That's an order!"
AI: "Acknowledged, sir."
[Later ...]
Newbie: "Ship, it looks like the moon is getting... VERY big, and the ship's engines are still off. Aren't we going to start slowing down soon? In fact, I want you to start slowing us down now."
AI: "Unable to comply, sir."
Newbie: "Why the hell not?!"
AI: "Zero fuel remaining."
Newbie: "Why the hell are we out of fuel already?!"
AI: "It was all burned accelerating the ship, in compliance with your previous order, 'get me there as fast as you can'."
Newbie: ".... Stupid computer."
AI: "Stupid human."
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