@ Doug Glass
Why the hell should a company look after its workers? Why should it pay extra or do anything beyond the bare legal minimum? You want loyalty? Bend over and kiss ass for you *have* a job. Don't like it? Sod off, for every ONE of you, there are twenty crying out to do this work.
Before you all hit the downvote, I think this situation sucks to hell and back, but sadly for a lot of people it is reality. Do I like my job? Not really. Do I feel a loyal employee? Not really. Once I clock out, do I give a damn? Not really. It has, as Doug has said, been made perfectly clear that my job has narrow confines. It irks me no end when, practically, to plug something in you have to call a guy in a blue outfit to come and do what any primary school child could do correctly. Such things are NOT my job, unless management decrees otherwise by osmosis. The day to day activities of the company, not my job, and none of my business. Future plans, projections, ditto previous. I am here to do a specific task (within the caprices of management) and basically STFU otherwise. It's a shame, I like the products but I never really feel a "part" of the company, more like "just another crappy employee".
I believe that a company should do things to make their employees feel wanted and special. You cannot just "demand" loyalty, especially when everything we are asked comes with the automatic expectation that the answer will be yes, while most of the things we ask are asked on the understanding that the answer will be no (or, better, "we'll look into it" which means no). But management obviously have different ideas as to what to do with their profit.
My job pays the bills. That is how I see it. I work X hours for the cat food. I work Y hours for broadband. I work Z hours to spend online. And so on. It is necessity, not loyalty. It works for me, it works for them. But it is wrong in practically every way imaginable.
...AC as while it is obvious who I am from the writing style, if them-in-charge come across this and give enough of a damn, there's plausible deniability built in. :-)