So how do we know if they are doing that or not?
I'm not sure about timescales, but I would expect that they would need to:
- Investigate the problem once it is discovered by using actual engineers rather than just some YouTube videos and a selection of forum comments about how crap Apple and it's products are.
- Test a series of fixes that can be applied in the field for those already sold and change the manufacturing process for future phones.
- Have the "fixed" hardware re-certified by all the relevant bodies.
- Manufacture "fix packs" for use in the field and train maintenance staff to apply them.
And once all of that is done, they can issue a recall.
I'm going out on a downvote limb here, but that's quite a lot to do in the three weeks since launch - especially as it's more like two weeks since it wasn't immediately clear how widespread the problem is.
I do find it odd that a few weeks ago Consumer Reports supposedly couldn't be trusted as far as you could spit their bleached bones, but now they are the people's champion because they're going after Apple.