Never said they were
I never said they were perfect, nor did I say they were faulty. I was merely pointing out that Apple are the only ones who are shrugging their shoulders, saying not our fault, and pointing the blame directly at their loyal customers. Hardly think it's a good idea to point a finger at people who have possibly queued up to get their hands on the latest shiny shiny and say... "It's all your fault, we did nothing wrong".
I don't believe any company is perfect, I have little brand loyalty, I buy what suits my personal needs at a price I believe is acceptable. There are brands I won't buy, due to bad experiences in the past, or due to the extortionate pricing they have in place.
Apple are quite happy to slag off other comany's products, maybe they ought to grow a pair and hold their hands up, say OK, we made a mistake, we're sorry. Strangely, that would probably be far better publicitiy than trying to blame people for holding a phone in their hands.
There are plenty of tech companies who recall products, from faulty batteries to power packs, the notices come, the parts get changed, life moves on. Nobody remembers who by or when or why something was recalled 3 years ago, people do remember when companies blame users for problems caused by holding a phone incorrectly.