>>It wasn't only people with unregistered modems who were affected. I was told that, in my area, it was every single ex-NTL customer
Must be true then if "you were told" and that's why the whole country is up in arms about it.... oh wait
>>And I just received my bill, which does not contain any deduction for the tie I have had no service.
Given that the bill would be prepared while you had no service it's very unlikely that any deduction would be on your current bill (numpty)
>>If I had any alternatives I'd be telling Virgin where to stick their service.
1. No service
2. A BT line based service (unless you're in a strange "has cable but no ADSL" area)
Or you could stick with Virgin for a cheaper and more reliable service; 99% availability is pretty good, I suspect that, given you had a Virgin modem already your issue is probably nothing to do with the NTL switch off and may be related to the 50Mb upgrades as older Virgin modems don't support it, which also may explain a local area outage.