Disingenuity at its best
The company said: "we are confident that our business operates in the interests of users and partners, as well as in line with European competition law."
Did you spot what they did there?
Tossers. The complainants are saying that Google treated their listing unfairly. As entries on a list that Google created, they are neither "users" nor "partners". So the comment has nothing to do with the complaint. In fact, with the way they deal with user's information, one could argue that the aren't operating in the interests of users. So that's another problem they've created for themselves whilst in the process of giving a non-answer.
"I didn't read that report" (Geoff Hune) does *not* mean the same as "I was not aware of the contents of that report."
People need to learn to listen to what is being said and ask themselves why lawyers, politicians and other dodgy mouthpieces either don't answer a question or answer it *very* specifically.