Having signed on for years...
I have a good knowledge of the LMS and its evolution. In the early 1990's they coded the current system to meet Windows 3.1 for workgroups, and it hasn't evolved much since. they now have XP boxes and whizzy consoles (also XP boxes). It worked rather well on 3.1 and they had that 'til about 2001 whern they upgraded their network to Windows 2000. I was interrupted in 2003 by getting a job whern they made a bigger leap into expanding the network to include the newly created DWP, where I worked. It must've been about 2006 whern they finally upgraded the whole lot to XP, kludging the LMS to work with it, along with the old black screen and white text "legacy" system, where all the payments are processed. (The admin bods forget this, you don't get paid). Anyway, the system is still buggy, as it doesn't save details (my 1992 details are retained for some reason, though), print properly (it won't print "£") and I think it's still set up for old daisywheel printers and not the Lexmarks they use today as text isn't linspaced properly. The admins don't know enough about computers to sort these things out. Oddly enough they do have access to the internet and the direct.gov and the soon to be got rid of jobcentre+ website where they could just paste the reference numbers into the necessary forms and print from IE. However, that is a common sense solution, which is something that government doesn't do. Oh yes, if you wan't to crash the consoles just touch a lot of stuff at the same time. This causes the Flash interface to crash, having the side effect of taking all the consoles out.