Problem solved...
Google exec #1: We have a problem, we are over charging people.
Google exec #2: I don't want to turn off any money making machine until the last second until someone legally forces me to.
Google exec #1: Well I'm not going to turn it off either.
Google exec #2: Ok problem solved, let someone else deal with it.
... and so it rolls on.
So much for the much chanted company motto, "do no harm".
Coat, because, like so many exec's they are to busy stuffing money into their pockets to care about such concepts as empathy towards others.