Mountain View has finally begun offering its popular Google Groups feature to its enterprise Apps Premier and Education Edition punters. Until yesterday, when the company announced the move, many paying customers had grumbled about the lack of Google Groups within corporate and academic versions of Google’s nascent online suite …
First provide basic support for Premiers, with a PHONE NUMBER and stop lying you have one, G
The only number they have is for OUTAGE - everything else is handled by stupid emails which ARE ANSWERED BY A SOFTWARE.
TYpical lame geeks, they thought 'gee, we can just use some sup-dup algorithm and parse the text and pick the most relevant automated replies and that's it' - but no, unfortunately, you suck big time, Google.
If you have a small biz with few people and short on $ and you don't mind they go through all of your emails and docs - because THEY DO IT TO FREE ACCOUNTS - Google Apps is good IF YOU DON'T PAY FOR IT.
If you pay for it you're a fool - it sucks and you don't get crap for your $50/user/year, only some lame AV screening and archiving; the only positive thing about Premier Ed. is its different TOS (no data goes to Google's db from your domain.)
Groups Vs Wave
Isn't this what Wave is supposed to be for?!?
Scary how google is taking over the world. Makes me wonder if the CIA / NSA are beind both google and microsoft and that the growth of google and the fall of microsoft is actually stage-managed. At the end of the day both companies get hold of your data and send it God knows where.
Back to subject, Google is only good for informal groups but anything really professional i suggest to keep away, unless you are a complete and utter freetard.
"users can start managing their own groups without burdening administrators for support."
collaborative email tool
collaborative *newsgroup* tool
there, fixed it for you.