Agreed, but...
@Lord Elpuss.. Agreed, it's some FUD. But it's not FUD for the sake of harming Ubuntu sales, it's FUD in the interest of avoiding people just buying whatever's cheapest, then calling and bitching out Dell because they can't run Quickbooks (this is the main example I see here... it's Windows only, and unlike gamers, Quickbooks users don't seem computer savvy enough in general to realize Ubuntu's not Windows until I tell them, or to realize that means Quickbooks won't run without a WIndows install until I tell them THAT too. It'll be great when and if Wine runs Quickbooks.)
I do think they should put a statement in that OpenOffice can handle most Office files, but this warning is warranted too -- some people DO try to stick the Office CD in first thing (even when all they use it for is stuff they could almost do in Notepad) so the warning's warranted I think. It costs Dell considerably for someone to buy a system then return or exchange it.
Don't underestimate people's cluelessness though, when we used to sell computers blank, I could tell the REAL stoops (who would not take my advice to not buy a blank machine, or lie and claim they were a computer expert...) because they'd try to put the Office CD into a completely blank machine and come and bitch when it wouldn't install..
Me: "Yes, Office is not Windows, you have to install an OS first"
Them: *blank stare*.
(We don't sell blank machines any more, except in bulk quantity to resellers, now when someone doesn't really know what they're doing, at least they have some software to use... plus the install's fully automated and acts as a limited burn-in test.)
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Anyway, seems the template needs to have "Microsoft" taken out of the OS field's name. Pretty ironic though 8-). Probably if you find they right page they'll claim to have FreeDOS as a "Microsoft Operating System" too.
