Cisco and Salesforce unite on integrated call centers
Cisco and Salesforce.com are teaming up to sell a web-hosted call center package to small and medium-sized businesses. The duo's newly minted Customer Interaction Cloud hooks Cisco's call-processing technology into Salesforce's web-based customer relations management platform. Cisco is contributing its Unified Contact Center …
This topic is closed for new posts.
This topic is closed for new posts.
Sign up, sign up for Blocks and Files, The Reg's weekly storage newsletter
Popular Whitepapers
- The BI Inflexion Point
Information is a right, not a privilege - Risk and Resilience
The application availability gamble - Register Research on: Agile development - is it right for you
Reaping the benefits of modern software practice - The Register Guide to managing spam
A primer on the implications for enterprise IT - The Register Guide to email security
A primer on the challenges of securing email and approaches to resolving them - High Performance for All
Responding to the needs of compute-intensive workloads
