Cisco and Salesforce unite on integrated call centers
Cisco and Salesforce.com are teaming up to sell a web-hosted call center package to small and medium-sized businesses. The duo's newly minted Customer Interaction Cloud hooks Cisco's call-processing technology into Salesforce's web-based customer relations management platform. Cisco is contributing its Unified Contact Center …
This topic is closed for new posts.
This topic is closed for new posts.
Sign up, sign up for Blocks and Files, The Reg's weekly storage newsletter
Popular Whitepapers
- Linux on the Desktop
Lessons from mainstream business adoption - The Register Guide to iSCSI
A primer on Internet SCSI, a protocol to transport SCSI commands over IP - The BI Inflexion Point
Information is a right, not a privilege - The Evolving Security Landscape
Reg Webinar - The Register Guide to email security
A primer on the challenges of securing email and approaches to resolving them - The Register's Green Computing Debate
An on-demand webcast
