Inventory is key
It's a major problem in our organisation nowadays trying to stay on top of all of the patch management. I have so many desktop users, so many mobile users and a raft of smartphones to manage, keep upto date, secure etc. We devolved the purchasing last year so each dept can do their own acquisitions - with what we thought, and still believe, were tight guiidelines. Somehow, people still sneak through with all kinds of configurations and it's killing us - so many deskside visits it's unbelievable. Chances are, unless the recession bites us again, we'll be doing a major upgrade of all desktops in Q2 next year to shift across to Windows 7 and we're frantically trying to reign in the purchasing before then - otherwise I will either resign or kill myself. I'm hoping neither but in this company you simply never know. I can't contend with not having the full view of our estate though. It's just not worth my while.