@Paul 25
I was thinking exactly the same.
A quick look at the Data Protection Act tells me that personal data cannot be transferred outside the EEA unless that country ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data (the eighth principle) BUT Schedule 4 of the Act lists 9 cases where the eighth principle does not apply.
Presumably call-centres use one (or more) of the 9 cases under Schedule 4 to gain exemption.


