New product, what about existing products?
Its about time someone at parallels put some effort into their existing products.
Parallels purchased Webhostautomation the creator of Helm 3 and 4 back in December 2007.
Since the purchase Parallels have issued only 6 updates for Helm 4 that's 6 updates within 18 months leaving webhosting providers with buggy software.
Parallels is well known for it's lack of communication and that's exactly what Helm 3 and 4 customers have received since December 2007, near zero communication and no road map.
The updates Parallels have released introduced more bugs, their developers like to hard code config and storage paths without consideration for the host's environment. Parallels other products suffer from similar issues its all down to very poor quality control.