This totally destroyed us
This totally destroyed us. eTrust blew away 750 files on a production siebel cluster. I couldn't even unquarantine the files since even eTrust AV was damaged and wouldn't start. It blew away our backup server too, so made restores impossible until the backup was fixed. I wasn't able to get a clear idea of what servers were affected because I couldn't get the central threat management console to start.
Possibly the worst work day of my life. Absolute madness. The only way my day could have been worse would have to involve gunfire.
CA salesmen are pretty slick. They always weasel their past me to get to management and treat them to whatever and push some unpolished product on us. Hopefully, the lesson is learned.
I've hated CA since the 90's when I had to work with ArcServe, so I'm not terribly surprised.