AOL bought out Compuserve a number of years ago. As per El Reg report of a few weeks ago, (http://www.theregister.co.uk/2009/07/07/compuserve_shut_down_by_aol/) they decided to close the service down.
However, they are still charging me for the privilege of using their service! I tried to contact their customer support - all closed down. Instead I got a generic email telling me to contact AOL on the telephone line and helpfully provided the number. When I called the number provided, they tell me it's nothing to do with them and to contact Compuserve directly. (Hello - they are closed down and your company closed them)
Tried the email link and so far all I get are emails advising me how to change the password on my AOL mail service (which I don't have!!!)
Tried the credit card company (RBS) who say I need to go back to the supplier of the service. So I have now told them to shove their credit card as I simply cannot be bothered to fuss with it anymore. (that's the polite version)
Customer service - heard of it, but don't want anything to do with it.