@ who probably took advantage of weak passwords #
Posted Friday 12th June 2009 15:03 GMT
No. He fell for a phishing attempt, and logged onto a fake site, after being told his account would be closed if he didn't.
It's a common scam.
Posted Friday 12th June 2009 15:03 GMT
No. He fell for a phishing attempt, and logged onto a fake site, after being told his account would be closed if he didn't.
It's a common scam.
Posted Saturday 13th June 2009 22:48 GMT
Classic case of Indians not being very secure. Pretty much the same as using them as outsourced staff... nuf said!
Posted Sunday 14th June 2009 01:39 GMT
Surely the password was damn secure. I mean if they typed in the accent that I hear on the phone atleast once a day no one can figure it out anyway.
Posted Sunday 14th June 2009 20:15 GMT
Do, people in UK and US etc, hate outsourcing because the quality of the support that they get is really bad. Or are they just pissed that, they are losing jobs to equally incompetent people, who do the dumb jobs for a fraction of the cost?
Will, say a call centre employee in London, actually use his/her brains to solve the issue and not deviate from the script ?
Will consumers in the west be willing to pay a higher price for products, which have a label saying "no outsourcing" ?
Posted Sunday 14th June 2009 20:19 GMT
My 75-year old father-in-law naively responded to a phishing email purporting to be from Hotmail Customer Care requesting his account information in order to avoid having his a/c closed down as inactive.
The scammers then locked him out of the a/c and proceeded to send begging letters to his contact list at the maximum limited rate of 50 per 24 hours.
I saw the IP address of the begging letters was registered in Nigeria. After some difficulty, I was able to track down Windows Live Help who asked 16 questions in order to determine the rightful "owner" of the email address including, crucially, the IP addresses of the locations my f-i-l had accessed his Hotmail account in the past.
At the same time I contacted the scammers to arrange a money transfer and was given instructions for to make a Western Union transfer to a WU office Hounslow, London, ironically 5 minutes walk from Hounslow's main police station. An email to the police station prompted no reply.
Kudos to Windows Live Help; they sent a password reset instruction and we were able to lock out the scammers and retake control of the email account.
A similar hijack occurred to Jack Straw MP.
Posted Sunday 14th June 2009 21:50 GMT
I recently listened to some radio doco about poor out of work GM workers. The one bloke was a line worker earning over $100k per year. On the global market he's only worth $20k or less per year, so why should he be paid 5x the going rate just because he lives in USA and produces crap cars with union protection?
Is that what you want the anti-outsourcers want the IT industry to look like?
Posted Monday 15th June 2009 08:55 GMT
I agree with you that the suggestion in the Reg article that "weak passwords" were the likely source of attack is actually much less likely than that Aiyar was phished. However, I disagree on the likely phishing method...
According to the linked Times of India article, it was Aiyar's personal Hotmail account at the heart of this story. Hotmail users are currently extremely heavily (if not almost exclusively) phished in the manner described in one of the Anonymous Coward comments about the father-in-law. That is, by Emails that purport to be from Hotmail admin staff and that ask their potential victims to reply to the Email with their username and password (and occasionally with other PI info), on threat that refusal will result in the account being cancelled.
Aside from being a security professional who sees this stuff every day, I've received very similar scam Emails from a friend-of-a-friend's Hotmail address which got phished just this way.
Posted Monday 15th June 2009 08:55 GMT
I said that the "Times of India" article said it was Aiyar's personal Hotmail account that was "hacked". I meant the "Indian Express" article...
Posted Monday 15th June 2009 08:55 GMT
And how is this different than Sarah Palin or Jack Straw having their accounts compromised? Wouldn't that mean that Americans and British people are also not very secure?
I would think that this makes a point about the kind of people we get as politicians all over the world.
Posted Monday 15th June 2009 13:08 GMT
of a few quid. I sent lots of money to a rich lady in Africa whose husband has just died. To make matters worse the unfortunate lady has breast cancer and can't return home because some dodgy African bank had stopped access to her husbands account which has $15,000,000.00 in it. She never sent me a thank you letter :(
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