@AC - It never used to be like this
"Are you saying that at the end of the initial 12/18 months, you have to sign up for ANOTHER 12/18 months - ie - it doesn't just roll over to a one month notice period?
If this is the case, then that's out of order - you're bound to cancel the arrangement at SOME time, which means BT will always be collecting an average of 6/9 months penalty for every contract that is terminated. Or have I misunderstood this? Not even the blood sucking mobile operators do this - after the initial 12/18 months, they just roll over to a one month notice period."
nope, you've not misunderstood....
step 1, sign up for a years contract, if you cancel in a year you have to pay out the remainder of the contract including line rental and package charges (if you've opted for additional packages).
step 2, at the end of the year the contract is auto renewed for another 12 month period, if you opt out you have to pay the remainder of the contract, including line rental and package charges, (if you've opted for any additional packages).
step 3, repeat step 2.
The only way that you can terminate your contract early, is by taking on extra services, in which case they'll happily terminate your existing contract, in favour of signing you up for a new 12 or 18 month contract effective from the time that you sign up for extra services....
I wonder if it's possible to take out a contract, then after 6 months *upgrade* to include free evening and weekend calls, at which point your existing contract is terminated by BT and a new contract is signed.
then before 14 days is up call them up and say that you've changed your mind, and you no longer want the services, you're within your rights to cancel during the cooling off period applied to all contracts.
would BT then try to resurrect the contract that they cancelled, and would they be able to tie you to a contract that they cancelled?