Sky 'withdraws' from Tiscali buyout talks

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Anonymous Coward

Idiots the lot of them #

Posted Monday 22nd December 2008 13:59 GMT

You have two choices - BT via your phone line or Virgin Media via their co-ax (it is NOT fibre!) if you live in an area served by them.

Going to one of these other companies is stupid.

David Webb

Shame #

Posted Monday 22nd December 2008 13:59 GMT

Thats a terrible shame, Tiscali are one of the few LLU's that bother to upgrade exchanges where I live, if Sky had took them over, I could have got free super fast broadband! Get your act together Sky, I'm well worth £600m!

Paul

Where will I move to? #

Posted Monday 22nd December 2008 14:24 GMT

A Tiscali customer for a few years now with no problems/complaints. NOT a fanboy, just a customer who has been lucky and not had any problems.

What worries me is the inevitable changes that will come with new ownership.

I wonder who I will switch to?

Andy Worth

Re:Idiots the lot of them #

Posted Monday 22nd December 2008 15:13 GMT

Attempted trolling = Fail

Surely nobody will fall for any statement basically saying that BT are the countries best ISP?

Paul

Meh #

Posted Monday 22nd December 2008 15:13 GMT

It's hardly surprising no one wants to touch the Tiscali network, it's a mess and has been since they went on a spending spree to aquire all the smaller ISP's networks. Anyone who'se had to talk to their technical support staff, whether the "Definately Not India, no way" call centre, or the local ones that are still running know that none of the sub-companies have the access they need to do their job.

All in all, unless Tiscali decided to completely gut and remodel the company, anything more than a fiver is too much.

Anonymous Coward

Tiscalis biggest problem #

Posted Monday 22nd December 2008 16:51 GMT

Tiscalis biggest problem is the general public not looking at the bigger picture and putting things into context

For example. Tiscali get slated as the worst ISP due to the number of complaints they recieve..

For example..

Tiscali has over 1.7 subscribers

now lets say they currently have 170,000 customer that have problems with their service.

Now lets add to this say.

Entanet has 92.000 customers and they currently have only 1840 complaints..

Now the tiscali base with problems makes a far greater noise online than that of Entanet! most people will take from this that entanet are doing a good job complaints are minimal compared to tiscali right!

And this is where the problem begins.. look at the figures again. and tiscalis number of complaints is only 1% of its user base and Entanet is 2% of its user base!!

you look at the bigger picture and its not so rosey.

Now these figuers are completly made up on complaints as i dont have access to the number of issue each ISP has.. but i dobt for one minit that tiscalis figures are not this high as are neither entanet. If anyone working for either or any ISP that has access to numbers wants to post so we can prove this or not feel free.. i'd love to know.

But my point is.. you always have to look at the bigger picture.. not just whats in front of you. and this is the issue most look at what is in front of them!

Peter Clarke

Where will I move to? #

Posted Monday 22nd December 2008 20:58 GMT

Like Paul, I'm a (lucky?) long term customer of Tiscali who has had good service. I wasn't looking forward to a Sky buyout and wouldn't have put my money into Murdochs pocket. Who's best if decide to move

Chika

But seriously, folk! #

Posted Tuesday 23rd December 2008 00:23 GMT

I'm glad to see that Tiscali had some happy customers. I'd hate to think they had shafted everyone the way they did with me!

Anonymous Coward

Re: Tiscalis biggest problem #

Posted Tuesday 23rd December 2008 00:23 GMT

Slight problem with your big statement there... according to your own made up figures, entanet have 1840/92000=2% complainers; tiscali have 170000/1700000=10% complainers.

Therefore tiscali users complaining 5x as much as entanet.

Of course the numbers are still made up and completely meaningless, but we get where you were heading even if you weren't quite on target!

Anonymous Coward