
Having suffered the local DWP minions, I'd say your definition is more accurate than ours.
Work? Not much help finding anything useful.
Pensions? They recently told my grandmother she has to pay for her Meals-on-Wheels because she has a private pension. If she hadn't saved all her working life and just relied on the pitiful State Pension, she could have had them for free. Of course, then she'd have to go without practically everything else, but at least she'd get one meal a day for free...
Still, the Department bit is accurate.
Some of them (not all - some of them are actually decent human beings!) seem to think they should be able to walk on water and have all the power...