I suspect part of the problem groupware is seeing is in the nature of this survey.

You used the example of "Lotus Notes", which is so utterly shite, most people instantly clicked "do not want" instinctively...

<can the Slow Toss Notes fanboys afford their own black helicopter?>

<setting clearer goals and objectives> is too mealy-mouthed to change a mind set.

So here, black on white, is my #1 cause. The most important decision is to share data rather than to secure it. Put another way, 'need to know' blocks knowledge working.

I think it’s a fair bet that those that groupware decreasing are Lostit Notes users, and those that think it’s going to be more important either don’t currently use LostIt Notes, or though the question applied to CRM or workflow tools.

I wouldn’t have read this article had I not been forced to do something else while Lostit Notes “archived” before allowing me to send a 1k message.

calling Lostit Notes shite is a compliment.. at least you can put shite on a rose bead.