Five hours in and no comments on this article yet - perhaps your stealthy attempt to get reg readers to collaborate in the writing of this article by commenting on it has proved something - but I'm not falling into the the trap of saying what it proves :-p

bright spark in management? Oxymoron?

I've got a solution- use a collaborative knowledge network where you can share information on specific questions and problems in a secure, invitation-only environment. It is best to grow these environments organically, or virally, with the "fad" catching on and passing via cafeteria conversations. Users have to want to use it and find it helpful. It can start in the IT dept., but ultimately, employees within or across departments must see a need and request a better communication system.

Right now Syndicom, Inc. focuses on collaboration in healthcare (1400 spine surgeons from around the world use SpineConnect, and the SpineShare is a community from one corporation that helps sales, marketing, and distributors effectively communicate). See more at http://syndicom.com/