No real surprise on the BT Global Services front - that's the bit of the company that has the NHS Connecting for Health albatross latched onto its neck. The way that project's going and the extent to which BT is involved, it's a wonder that BTGS revenue hasn't shrunk and left them facing a loss.

If things are the same as they were two or three years ago, they'd be better off moving staff away from that bloated monstrosity of a contract and redeploying them to other projects that actually have some chance of creating profitable income (as opposed to hassle, delayed payments and penalty charges).

Grabbed my coat a did a runner back in 2006 - I could have stayed on that particular gravy train burning taxpayers' money for years, but doing so would have disturbed my otherwise guilt-free and peaceful slumbers.

This is why they were willing to break the law to allow a spyware company inside their network.

Who else smiled at that comment - for anyone who has to do business with BT Groups you will quickly spot the mistake in this PR release which I think should have read "All but one of our divisions is not working"

"Ray Leclercq who is currently CFO at Openreach becomes new chief finance officer. "

I do so hope he turned upto the board meeting this morning and said "It is I, Leclercq".

So.... BT has run out of Viable Valuable Networking Source..... Novel IP. Now that's an Opportunity for someone with Global Vision.

I worked for BT GS once. They had out sourced a project to India to save money, but then they didn't like the poor indian chaps that came over to lead the project in the UK.

Cue phone call to me asking me to work for said Indian company and provide a "European Face" for the BT people to work with.

It struck me as potentially racists to say such things, but i dont think it was meant that way..

It meant that BT simply could not deal with people from a different culture.... no surprise when you experience the culture that is BT!!

Far too much outsourcing and offshoring in GS. add that to the pointless layers of management and process and you have a stinky org.

Funnily enough, BT had been trying to model the entire company after the "great performance" of GS... I wonder what they'll do now?

If they're sensible, they'd use some Agile techniques such as Scrum to flatten the hierachy, get more people doing value work, and increasing productivity, customer satisfaction and quality.

They won't though... they've promoted an accountant again who'll purely focus on costs, (like cutting training and travel) which will hamstrung productivity, and they'll keep offshoring to reduce costs.. after all if you're producing junk - you might as well produce junk cheap.

So so sad.

I wonder if this has anything to do with subscription losses due to phorm.