Infrastructure upgrades? No? I'll stick with DSL thanks!

Wow - I guess that being completely and utterly evil doesn't prevent success.

Everyone I talk to who has the option of going to DSL over cable is taking it - which means that this trend may be more to the inability to get DSL (at least, the higher tiers) in some areas than Comcast being "better" in any way.

As soon as DSL was available in my area, I dropped cable like a heavy rock. Its cheaper, more consistent, and I (at least, for now) don't get the strange feeling that I'm being watched. (though I probably am).

The Comcast commercials are generally insulting - I can't imagine those swaying people. "Would you rather run through Chicago naked ... get tackled by Brian Urlacher (big man), or go without Comcast for ONE WHOLE DAY?!?" Who is that appealing to, exactly?

The bundles they have are anywhere from 6 - 12 months at a good price, then they shoot through the ceiling. Horribly overpriced compared to a traditional phone line, DISHNetwork, and a good 3Mbps service from AT&T.

Paris - because even she can't figure out why anyone would want Comcast.

"as it beefed up its cable TV rates and dropped spending." really means

We're screwing our customers because we can and they don't have any real choice because of lack of competition and we're not going to spend one nickel on making upgrades because then I won't get my millions in bonus at the end of the year."