Easy Mode #
Posted Wednesday 22nd October 2008 11:07 GMT
Great, until the day you want to do something that the person who designed Easy Mode didn't anticipate. For even the most Luddite user, that's probably about a week.
*Then* you want to go to the web and ask "How do I do <X> on <OS>?".
Now, if <OS> is Windows or an off-the shelf Linux distro, the answer will be on the web and you can type in the runes and off you go. If <OS> is a "custom" job, with a total worldwide userbase numbering in the hundreds, biased inevitably towards that part of the user population who haven't the expertise to switch to something more mainstream, then you're stuffed.
Top tip for Asus, Acer, and the rest. For your next SSC, do whatever "community participation" is required to make sure that a clean install of SUSE or *buntu Just Works. Then ship just exactly that. You'll get a better product and relieve yourselves of a long term support burden that (being hardware vendors) you really aren't capable of.


