Two cheers and a rotten egg
At last, some semblance of fairness: nobody ever seriously believed that 'unlimited' bandwidth was technically or economically feasible, and announcing a service that guarantees 24-7 speed for all *up to a limit* is a sound and sensible policy.
Is it possible to be fair to the majority, and to a minority of network-intensive users? I would say yes, if you're open about what you're doing, rather than promising - and taking money - for a service that you have no intention of delivering. Comcast can, and do, deliver reliable high-bandwidth services to commercial users, at a price; and if you're open about what you're doing, it is entirely fair that a minority who use so much bandwidth as to cause a network slowdown for others should either be 'capped' or asked to move on to a higher-spec service with dedicated infrastructure:
I hardly need to point out that if they'd been open about the limitations imposed by physics and infrastructure and said exactly what they were able to offer at the mass-market rate - and delivered it - we wouldn't be here.
'Here' as in honesty and fairness emerging - at long last - from a company providing a congested service to all, through a web of misleading advertising and outright untruths which were only forced out into the open by arcane technical investigation and the intervention of the Federal regulator.
Let's all offer two cheers for a fair and honest pricing policy - but our praise is muted because of the manner in which it was forced upon a reluctant Comcast.
Further: who'd trust them to deliver, after all this?
Bluntly, I don't think ComCast will deliver a reliable 24-7 service at a stated maximum bandwidth to all: Marketing will always exaggerate and overrule Engineering and reality, even when the technical ability exists - and especially when Accounting display the universal incompetence of cutting deeper than commercially-sound 'cost-cutting', eroding the quality of service and their competitive advantage.
Let the corporate PR flacks say what they will - this is exactly how they got here so far, and it is exactly how they will continue: there has been no word of discipliniary action and boardroom changes, let alone sweeping reforms in policy, culture and direction. The future of Comcast's service is the same company, trying to do the same things under new constraints and communicating the truth just as badly.
So we'll be left with a fair policy and patchy delivery, and no hint from the company about what caps and capacity constraints the customers are likely to actually get.
I guess it's progress of a sort. If there was a free market in telecomms, there would be some hope of a competitive solution: but the industry is a patchwork of natural monopolies imposed by geography and infrastructure, occupied by a network of companies who are trying very hard to be all the worst things we observe in monopolists. Federal regulation is an unpleasant necessity and it will never be fully effective - can anyone suggest a better way?