Could have been Guantanamo..

Funny thing... thats what I saw when I read it first time.

"American Airlines typo dispatches corpse to Guantanamo"

Thought this would be a story about a corpse being accused of Terrorism(tm), maybe by haunting a US military base. Well ghosts have been seen by more people than the WMDs Sadam was supposed to have had...

"Afterall, the peon who entered the data is probably union. The contract probably dictates that they can only type 3 characters per airport.

Changing the GUA to GYA requires a total of 7. Obviously the $321 is the union penalty owed to the employee. AA was simply passing their costs of doing business along "

That makes no sense at all except for the fact you hate unions

At what point would a reasonable company have said to themselves "Crap, we're totally screwed here, let's bring out the good faith cheque book and make sure the customer walks away thinking it was an innocent mistake and they've ended up better for it"

Answer? Long before this, and the end result? Hammered in court.

Capitalism works, I don't think anyone can dispute that, but it doesn't fix corporate stupidity.

Attn : Corporations. A stitch in time saves nine. Try applying that to compensation when you cock up.

I seriously hope if/when Cameron gets in the job he doesn't adopt the American Chapter 11 style bankruptcy protection he was harping on about. Companies go bust because of corporate stupidity (in which case they deserve it) or because of consumer stupidity - we always go for lowest prices, who cares how much Ryanair screw us after we buy the ticket - and in that case we deserve it. The market will always fix itself over time, but not if the government feels it must intervene. It might take a while for the market to do it, but if a government truly believes in capitalism, then for the love of money keep your fingers off and be patient.