If it takes ages to connect a call, that sounds like a network provider issue. As for the N95 "still" suffering from crashes, instability and bugs, what on earth firmware do you have installed? Or third-party software?
After seven months since v21.0.016 firmware was installed, I got my first crash last week because my MicroSD card went bad. Replacing it resolved the problem, so Sandisk's fault. Then I switched to Three this week and their Skype application (actually iSkoot in disguise) crashed it, so I uninstalled that. iSkoot has a memory leak so bad that the phone loses 1MB of RAM every hour the program is running.
All too often we see SymbianOS being blamed for performance issues which are actually caused by ancient firmware, faulty hardware or dodgy third-party apps.
Obviously your outraged reply will confirm that none of these things are causing your problem, because it's all Nokia's fault. OK then!
Getting back to the topic, I'll be surprised if Nokia's market share picks up because the newly released N96 is way too expensive given current economic conditions, and although it's technically superior to pretty much anything else out there, the design is seriously bland and uncool compared to Apple's overhyped gadget. It's also more expensive. Oh yeah, and those HTC Touch Diamond's are damn sexy and about £130 quid cheaper too. Nokia seriously needs to enter the touch-screen age if it is to survive.