that the Goldfish is a creature of extremely limited brain function, and piss-poor memory.

Minor errors of this nature must be expected when conducting complicated financial arrangements with a Goldfish. You can't expect it to remember everything, can you.

...this has got absolutely nothing to do with the fact that Goldfish recently served notice on the company that do their statement printing

Oooo. Look there's a castle!

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+2 seconds

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Where did that castle come from?

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I must be a goldfish - can't remember Jasper Carrott sketches verbatim...

First I thought this article was about Goldfish snacks: www.pfgoldfish.com

I think I'll go out and grab a bag.

Here's something about goldfish for your peepers: http://www.dailyhaha.com/_pics/goldfish_bra.htm

... I'm a Goldfish customer and was hit by this issue. It took me a while to work out what the problem was, and having gone through my recent transactions and compared them with the statement I finally worked it out. I looked at Goldfish's website and saw no mention of the problem. I could see my online statement which was correct, so I was sure it was just a problem with their paper statement. So I called Goldfish and was then told that they knew about it. I was - rightly I think - a little upset that they had therefore wasted my time and my money (on their 0870 phone line), but of course when I mentioned something about refunding the cost of the call their "customer service" rep told me I knew the cost of the call before I made it and the longer I talked the more I was costing myself! Unbelievable! I did suggest that they could have put a notice on goldfish.com, rather than taking several days to send me a letter and a new statement, which he said they would "consider". Since they've been bought by Barclaycard and aren't offering new cards, I doubt they could care less ...