Having used Rackspace for over 5 years, I can say they are a great hosting company with top-notch support but very much on the pricey side. That's because they include Fanatical Support with the price, so everything is bit more expensive than you'd find at Server Beach, Softlayer, and others. I really think they should offer prices with Basic Support for cheapskates like me.

Whether their IPO is a long term success or not will largely depend on their cloud computing play called Mosso. Otherwise they stand to lose to Joyent and the grandaddy Amazon's AWS. Well that's how I see things anyway. I wish Rackspace the very best - they were always there when I needed them.

You are actually pretty lucky that they didn't get back to you, I got called in for an interview and it was the worst interview process I have ever had the misfortune to put myself through. It's like being recruited into a cult and the guy interviewing me just kept asking me over and over again how "committed to rackspace" I was. By this point I was already a little concerned and wanted convincing that rackspace was a place worth working, this insistence on blind allegance was a little offputting.

Plus the interviewer had a really bad case of small man syndrome.

Spent three weeks ringing and being rung by Rackspace regarding an interview. Turned up for an interview and was asked to draw a picture????

Was then interviewed by two men in shorts??? Was continually asked "how passionate about the customer I was" - I think they wanted me to start shouting and jumping up and down... Then one of them started typing on his laptop and making phone calls - during an inteview!! Very weird and cult like...