Network Solutions.

You mean, rather than ask the customer if they wouldn't like to renew the domain, they dropped the customer's site and replaced it with a load of revenue-generating ads as soon as they could?

Gosh I *am* surprised.

Maybe Emirates should move to a provider who understands the other meaning of the phrase "servicing your customers".

thought they'd have

a charge card on file to auto-renew or perhaps they pay in petrol or gold bullion?

Wouldn't want to be the sysadmin that messed that up

Reckon they'd be up for a few lashes.

Paris because even she isn't so stupid that she would forget to renew her domain.

Tip: Network Solutions have an auto renew option, just put a credit/charge card on file and worry no more.

Direct Debit

"Quite how an organisation with the clout and financial backing of Emirates can't manage to set up a $10 direct debit we don't know."

Easy to understand for anyone who has ever worked for a "big" company. Their purchasing systems are typically so inflexible that any payment which a mere mortal would make by DD or credit card, by just a few clicks over the interweb, has to be authorised against a quote or proforma invoice, and then an order placed by the purchasing department. Ostensibly this is "company policy" in order to manage spending and save the company money - even when it results in paying more. Or when the paperwork doesn't come though in time, leading to embarrassing situations like this.

This is the 21st century... somebody please tell the accountants.

Now the page can't displayed

Well, things seem to be changung it's no longer a holdding page on their domain but an error saying the page can't be displayed and this is through Firefox which is most interesting and almost as though they haven't fixed their site.

FFS

Just pay for sundries like domain names personally and claim it back as expenses - JEEZE

please please please

"This is the 21st century... somebody please tell the accountants."

Please do this ! please !

Got hit by this last night

I was looking at emirates flights back to Blighty, and while www.emirates.com waas ok, as soon as you hit 'next' (or whatever) the link to fly.emirates.com was still at the NetSol holding page.

Whois said it was updated about five minutes previously, and I shut down the pc. By the time I'd thought again and fired up to get a screenshot,for Vulture Central, my ISP's DNS servers had updated themselves. Gah!!

Vulture, cos something else wasn't flyng last night either.

Domain name registrations. Not quite that simple.

As a hostmaster (yes we need more than one) of a large US MNC, I can tell you it is an uphill battle with country registrars who expect you to speak their mother tongue. Anyone speak Vietnamese or Bahasa Indonesia here? :D

Still it isn't quite acceptable allowing your *main* domain name to do a disappearing act ;)

Snk!

This happened to a former employer and was doubly embarrassing as 99% of their business was conducted over teh Internets...

@TeeCee - the irony is that they have

Emirates pays a company (not Network Solutions) to manage it's domain name portfolio to ensure that things like this do not happen.

Like many large corporations, however, the IT department is so paranoid about anything going wrong with the main .com domain name that they refuse to let it be transferred across to that domain name management company.

This sort of thing happens every day. The sooner people wake up and realise that Network Solutions is one of the worst places to hold domain names the better. Remember that this is the company that thought that pre-emptively registering domains that people were searching on at their site was an acceptable business practice.

Oh, and that domain management company charges less than Network Solutions laughable $35 a year gTLD price so they could have saved some money too.