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back to article Business Objects/SAP bungle leaves users in lurch

Business Objects users have been left confused and angry after a bungled attempt to merge their product support with a system serving SAP customers. Some Business Objects users have had to wait for full product support almost three weeks following an attempt to merge them into SAP's main support system, in the wake of its $6. …

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Linux

Crap SAP

SAP remind me of Microsoft circa 1999

"We've made so much money now we can fuck the consumer every which way we want, and there isn't a goddamn thing they can do about it"

I look forward to the upcoming revolt/reality check.

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Typical of SAP deployments

Only this time they are suffering themselves. If tradition is respected, the merged data will never work properly, or better yet, it will be promised to work at a level not considered intolerable by "phase 2" While customers who do not have any other alternative just put up with the inconvenience, "phase 2" never arrives.

Oh, by the way, importing closed cases was moved to phase 2 , which is not going to happen until phase 1 "stabilization" is done.

The only thing missing here is a 3rd party big consulting firm becoming richer by making SAP pay for junior entry level college graduates disguised as SAP consultants.... oh well,....

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Oracle much better

When Oracle bought Hyperion, the integration was flawless. The product is now getting better thanks to a decent set of management who actually listen to customers. SAP is shit.

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Happy

It's absurdly difficult to use and completely unintuitive

SAP must strictly apply thier corporate design standards even to internal systems then.

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