I didn't get one :-(

Although this is rather naughty, as BT wholesale the side which leases the local loop to Tiscali, and BT Broadband (or whatever they're called now) as supposed to operate as completely separate entities. So how would the broadband side know who the Tiscali customers were?

If Tiscali really want to see some falsehoods, maybe they should hang around their own support forums where they'll see denials of packet shaping all day long, yet no explanation why http seems to work fine, but anything slightly exotic seems to crawl. I don't just mean p2p, I can't even use pop3 to my external email servers between 5pm and midnight! I daren't raise another fault report as this is the best it's ever worked, and I remember how bad it could get if they poked about with the wrong thing!

Paris? Cos even she has more of a clue than Tiscali support.

Indeed! I'm sure there's some more damaging headlines about BT on the El Reg, for a start ...

"BT's secret Phorm trials open door to corporate eavesdropping"

Had an ongoing problem with my Mum's broadband, nothing since the 29th March. BT came out last Friday (first time we could get Tiscali to send an engineer), fixed the problem in 30 mintes (exchange was setup wrong, so it wouldn't have worked).

This all came about after we tried to upgrade to Tiscali 8mb (£15 a month) from 2mb (£19 a month). It had been working fine for 4 years before that.

We're now told that 8mb won't work (BT says it will, but I can't be arsed any more) at their exchange.

Initial support told them to cancel and re-subscribe to fix the issue (which, in hindsight, probably would have sorted it). After putting in a complaint to the ISP watchdog and pestering the forums, UK support in Milton Keynes started calling but it still took another 6 weeks to get BT out and get the problem sorted.

Compare that to PlusNet who my wifes grandfather uses. Modem turned up, didn't work, got straight through to support, explained I'd tried a different router etc, BT out within a week and everything sorted.

Needless to say once we've sorted out compensation, it's off to PlusNet for my Mum.

Paris, because surely she's the only person daft enough to sign up as a new Tiscali customer.

I don't know how else to describe a company that's been sending me a bill telling me I'm £12 in credit for the past six months, despite repeated phone calls where they promised to shut the account and finally admitted that there was 'nothing they could do' and that it would "sort itself out eventually".

Muppets.

My parents have Tiscali at home. It's truly awful.

During the day the speed can be erratic, and in the early evening it can just completely grind to a halt. They seem to block all bittorrent traffic, 24/7, unless its encrypted, in which case it magically springs to life. USENET is totally unusable/blocked until about midnight, and then I get a trickle of a connection till about 7am. HTTP and FTP is just about acceptable, but for a 2mb connection, the speeds are lame.

That said, BT can phuck off - I don't see how they're any better, and Tiscali are right to complain about them. If it were my choice, I wouldn't be near either of them

that people are finding Tiscali so bad they are thinking of moving over to Plusnet!!!

But on the other hand, they haven't lost my email for over 6 months so something must be improving!!

*snort* _Media_ *snort*

Be* are worth a look...

So BT intentionally pushes links to one of the biggest Phorm Awareness Sites on the net?

Regarding your £credit with Tiscali and the subsequent "Bailiff" situation, might I respectfuly append this thought?

When the Bailiffs normally arrive it is to "assess" the content of your property, not specifically to remove things. "Value" is somewhere between 1/10th and 1/100th of the true cost of the listed items (so that the Bailiff is confident of being able to raise the sum required).

in your case, therefore, you should be looking to recieve something in the region of a new dualcore laptop with 120gig HDD and 2 gig RAM (better insist on WinXP if you want to actually use it). Oh, and that's before court fees and summons charges are reverse-charged too... a tidy little Christmas bonus coming your way it seems - good luck.

Just a thought here for anyone who's getting hammered by bandwidth throttling. A friend of mine (can't remember which ISP) managed to get around throttling by using an external shell account as a socks5 proxy and routing all his web traffic through that.

Apparently most ISPs only throttle on the standard http/https ports.

LMAO - Tiscali ALWAYS use "legal threats" as a first line of defence. They rarely investigate any authenticity, valid argument or, dare I? dare I? oooo I dare ... EVIDENCE. That's why I'm proud to be with Be*

Shhhhhhhhh, AC mate - don't tell EVERYONE.