As a recent retiree, I'll be 62 in 23 days, I find the story presented here both insulting and comical.
Insulting in that when I retired I left an enormous "computer guru" vacuum in my work group. The younger workers, 40-50 years old, were adequate users but not a polished, age-proven, power user like I was/am. No brag; just fact. Oh well.....
I find it hilarious that Microsoft actually presumes to know anything about "old people". Most M$ personnel in the strategic decision making areas couldn't figure out how find their butts with both hands much less begin to understand me and my needs and wants. As an old geezer, I have built. upgraded and maintained computers and their networks for myself, wife, kids and grand children. You get the picture I'm sure.
It's easy to tell M$, and generally all companies, have not addressed the looming retirement problems they are just beginning to have. I'm in the first wave of American "Baby Boomer" retirements and I and my contemporaries are on the verge of the greatest brain and resource drain the world has ever seen. Oh well..... As I learned in US Military service: FIGMO . "Frell 'em I Got My Orders". You are free to substitute your favorite "F" word, I chose the "Farscape" variety for "publish-ability".
Life is good. I have XP and Ubuntu, a wife who is itching to travel, and all sorts of hobbies. I just may have to give up computers entirely. Too much really fun stuff to do and see as a [now] liberated old curmudgeon.