How BA handles lost luggage complaints: Shock picture
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Ben Cross
Amazing! #
Posted Friday 4th April 2008 13:06 GMT

That is one quality picture, seems rather ironic too....so real, especially with the 3 policemen and the dog watching over them, as if they were criminals.
Law & Order in the uk has issues it would seem. Don't think that's the only problem we got either..................
Dean
:D #
Posted Friday 4th April 2008 13:06 GMT

Cheers el reg, just the thing to keep me going until hometime!
Echowitch
Ah friday's #
Posted Friday 4th April 2008 13:06 GMT

ROFL just plain good old ROFL :D
Sacha TF Padovani
What, no SuperModel? #
Posted Friday 4th April 2008 13:06 GMT

Where's the Battling Clotheshorse (tm) angle?
Paris, not-quite-as-much-battling clothes..donkey?
Philip Alexander
Just how....... #
Posted Friday 4th April 2008 13:06 GMT

do you manage to get these exclusive pictures all the time without being caught by the security goons like those featured!!
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Darren B
Clearly the "victim" is resisting arrest #
Posted Friday 4th April 2008 13:06 GMT
and is being abusive. Nothing more that a night in the cells, bail conditions and surrendering ones passport is good enough.
I can see just by the ponytail that this person is a wrongun' and is getting what is the correct form or police action.
Kenny Millar
And she was wearing #
Posted Friday 4th April 2008 13:06 GMT
She was wearing White trousers when she got off the plane ;-)
Sam
seen before #
Posted Friday 4th April 2008 13:07 GMT
Wasn't one of those girls in the black uniform in the Max Mosely video?
Edward Rose
Thank you #
Posted Friday 4th April 2008 13:28 GMT

First smile of the day.
And after today's 'lunch' (by that I mean the distinct lack of it), you must be doing well to manage that...
Cliff
Yay for reconstructions! #
Posted Friday 4th April 2008 13:28 GMT
Hurrah for all these CCTV pictures that only The Reg seems able to offer :-)
Geoff Johnson
Don't mess with that dog. #
Posted Friday 4th April 2008 13:28 GMT
john loader
For once I'm on Naomi's side #
Posted Friday 4th April 2008 13:35 GMT
Just a shame it wasn't Willie (or should that be Wally) Walsh receiving first hand customer feedback on B A(wful).
alistair millington
can't be real. #
Posted Friday 4th April 2008 13:35 GMT

Where is the mountain of luggage in the background, the jobsworth manager and the happy slapping onlookers with their camera phones. :)
Though you do have more time on your hands than is healthy, and why is there a toy box in your office???????
Captain Jamie
Toastie rating... #
Posted Friday 4th April 2008 13:35 GMT
Not bad but not as keyboard damaging as the last one :)
Slaine
timely update - thanks #
Posted Friday 4th April 2008 13:35 GMT

Excellent quality image obviously taken at extreme personal risk to the photographer. Do please ensure that the El Reg T5 inflitrator remains safe so that he/she/it can continue to provide these excellent insights into the suspicious activities of the baggage Terminator... sorry, terminal.
Paul James
Its a fit up! #
Posted Friday 4th April 2008 13:37 GMT

I reckon this one's been Photo shopped ;)
"Lego" the chap said after being mauled by officers.
mike
Hilarious #
Posted Friday 4th April 2008 13:37 GMT

I love it! Your little playmobil set seems to match any occasion...
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Matt
Is that.... #
Posted Friday 4th April 2008 13:51 GMT
..... a dog or a horse, and why is that man shouting at it with his megaphone? Perhaps the dog has hearing difficulties.
If I were Miss Campbell I'd be a wee bit scared!
Hollerith
shocked. Shocked. #
Posted Friday 4th April 2008 13:51 GMT
Finally this iniquity has been captured on camera. El Reg, you have broken a news story of national importance, and I expect to see this shocking and disturbing image on all the newspapers' front pages this evening and tomorrow. I salute your journalistic integrity.
Anonymous Coward
<no title> #
Posted Friday 4th April 2008 13:52 GMT
Simon
I'd be furious as well #
Posted Friday 4th April 2008 14:13 GMT

Imagine them only being able to lose 50% of your luggage - it's pure incompetence
TranceMist
Just Like In America #
Posted Friday 4th April 2008 14:16 GMT

I thought only Americans did this...
Oh wait!
They learned it from you English!
Anonymous Coward
Appalling! #
Posted Friday 4th April 2008 14:20 GMT

Is this a scene from the Red Dwarf movie? The crew of the 'Dwarf finally make it back to Earth, and are immediately arrested as illegal immigrants? No wonder the Cat isn't arguing, faced with a dog that big!
dervheid
Simplify the system! #
Posted Friday 4th April 2008 14:42 GMT

When you check in, your luggage is tagged and scanned and passes DIRECTLY to the "Security Checked Departure Area". The passengers are similarly 'security checked' and can be reunited with their luggage in the same place (admittedly, there's room for cock-ups here) where they collect their own bags and take them to the gate themselves, where they are collected at boarding and loaded directly onto the flight. Think of how many surly, lazy, belligerant, sticky-fingered baggage handlers could be dispensed with. And at least you'd have a better idea that you would have more than the clothes you're standing in when you get to the other end.
Of course, having ALREADY SPENT a fortune on a 'cutting edge baggage losing, sorry, handling system'...
And natch, there's 'such as those' for whom the theory of having to carry your own bags is utterly abhorrent.
Rob
How come? #
Posted Friday 4th April 2008 14:47 GMT

It's always the same poor pony tailed, yellow shirted pirate who gets it in the neck in these reconstructions?
Martin Cleaver
Baggage #
Posted Friday 4th April 2008 14:47 GMT

When I heard of the plight of passenger number 23456, I just had to admire her. Naomi has done what about 200,000 other passengers would have liked to have done, having been robbed of their luggage at Terminal 5 in the last few days.
Daniel Buckley
Yarr #
Posted Friday 4th April 2008 14:47 GMT
Good to see the Pastafarian culture assisting those gallant officers with their Piratey skills.
The FSM should give a good noddly appendage whippping to that lawbreaking ponytail wearing fiend!
:D
Electro Boy
Yarr.... #
Posted Friday 4th April 2008 14:47 GMT
Nothing good EVER comes from letting pirates into your terminal. Everyone knows that.
Sarah Bee
Re: Baggage #
Posted Friday 4th April 2008 14:49 GMT

She's going to get so much fan mail out of this. "She's punching what we're all thinking."
Michael H.F. Wilkinson
Reminds me of Jasper Carrot #
Posted Friday 4th April 2008 15:09 GMT
"Baggage handlers are like the Yeti: you only ever see their footprints in your luggage"
Now they are even covering them up
John Bayly
Obviously a fake #
Posted Friday 4th April 2008 15:42 GMT

All the flights on the departures board are Ryanair flights which doesn't fly from T5.
Anonymous Coward
Lego of me! #
Posted Friday 4th April 2008 15:56 GMT

These charges are a load of b'locks!
As is this post as it's not lego. But it's close enough for bad punnage...
Anonymous Coward
Whatever #
Posted Friday 4th April 2008 21:47 GMT

Obviously a flight just in from Brazil by the look of the brown haired officer.
Has Paris a Brazilian?
Sceptical Bastard
The Phorm angle #
Posted Friday 4th April 2008 21:47 GMT
Don't you Vultures have any work to do? No? Thought not...
Next reconstruction photo: K(u)nt Ertugrul is hanged drawn and quartered in T5 by an unholy alliance of pirates, security officers and Naomi Campbell
Stu
Whoa #
Posted Friday 4th April 2008 21:47 GMT

Jeez!
Those guard dogs must be the size of young elephants!
Thats it, I aint travelling thru Heathrow NO more!
James O'Brien
This cant be!!! #
Posted Friday 4th April 2008 21:47 GMT

I mean seriously who would believe that was Ms. Campbell I mean seriously? That figure on the ground is way too well fed for that. Plus arnt those white pants suspiciously similar to seal skin?
On a side note these are great and Mt. Dew isnt good when it comes out your nose. . .
/mines the one with the club in the back pocket.
tony trolle
I heard #
Posted Saturday 5th April 2008 04:35 GMT
there was a fight behind walls at T5 and some handers were suspended.
Myself fly Virgin.
Brett Brennan
Amazon KNOWS airports... #
Posted Saturday 5th April 2008 15:44 GMT

While checking amazon.com US for said Playmobil Security Check-In, the following items were also found in the related search ("Playmobil Security"):
Web "security" cameras
Playmobil Airport Terminal
Playmobil Safecrackers
Playmobil Police Checkpoint
Playmobil Rescue Police Station with Jail Cell
Playmobil Hazmat Team
Child's Pimp Costume
Weener Cleaner Soap
Beaver Finger Puppet
The 2007-2012 Outlook for Bathroom Toilet Brushes and Holders in Greater China
About the only thing missing was a case of mini-bottle Scotch. Kids can certainly learn what a trip to the Philippines is all about from THIS list
Gaz
"enraged passenger in question" #
Posted Saturday 5th April 2008 15:44 GMT

Strange, I thought the passenger was a Brazilian electrician for a moment there...
Brian
booty #
Posted Sunday 6th April 2008 19:19 GMT
Darn those luggage pirates getting away with that booty!
evilbobthebob
Talking about Lego... #
Posted Sunday 6th April 2008 19:19 GMT

I'm just gonna have to make a vignette of this out of those little Danish bricks...
Anonymous Coward
Pirates #
Posted Sunday 6th April 2008 19:19 GMT

Why are pirates called pirates?
They just Ha-Harr!
Anonymous Coward
Terminal... #
Posted Monday 7th April 2008 00:17 GMT

This seems an apt description for this fiasco.
Ryan Greenaway
@Gaz #
Posted Monday 7th April 2008 08:27 GMT

Quite clearly this passenger has not yet been shot so he/she couldn't be a Brazilian electrician. I can only assume that Miss Campbell volunteered to be part of the Heathrow "outreach program". I.e. They are demonstrating what will happen if you "reach out" for your luggage.
I'm sure Miss Campbell won't be too bothered about taking a trip to Milan to be reunited with her luggage!
Mines the one that's in my suitcase...oh...bugger!